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Job Post Details

Customer Service Representative
Camarines Sur
PHP 500 - PHP 600 a day
Permanent, Full-time

Job details

PHP 500 - PHP 600 a day
Permanent, Full-time
Camarines Sur

Full job description

Job Description:
We are looking for a dedicated Customer Service Representative to handle customer inquiries via chat and call.

Responsibilities:

  • Respond promptly to customer inquiries via chat & call.
  • Provide accurate product and service information.
  • Assist customers with orders, tracking, and troubleshooting concerns.
  • Handle customer complaints professionally and ensure resolution.
  • Maintain a friendly and helpful tone in all interactions.
  • Keep records of customer interactions and update relevant databases.
  • Collaborate with the team to improve customer service processes.

Requirements:

  • Prior experience in customer service or chat support is a plus.
  • Ability to handle multiple chats and calls simultaneously.
  • Proficiency in using chat platforms.
  • Fast typing speed and attention to detail.
  • Reliable internet connection and a quiet work environment.
  • Ability to work independently and manage time efficiently.

Job Types: Full-time, Permanent

Pay: Php500.00 - Php600.00 per day

Benefits:

  • Pay raise
  • Promotion to permanent employee
  • Work from home

Education:

  • Bachelor's (Required)

Work Location: Remote

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