Work From Home Medical Billing jobs in Philippines

Together, we elevate care to meet the moment and deliver peace of mind.About Elder Care Homecare

Elder Care Homecare is a rapidly growing private pay home care agency proudly serving clients across New York, New Jersey, Connecticut, and Massachusetts, with continued expansion planned in the coming year.

We specialize in delivering exceptional, personalized care through dedicated nurses and home health aides who help clients live safely, comfortably, and independently in their homes and care communities.

Everything we do is guided by a simple belief:

Together, we elevate care to meet the moment and deliver peace of mind.

As we continue to grow, we are seeking dedicated professionals who are passionate about service, operational excellence, and making a meaningful impact.

The Opportunity

We are seeking a highly organized and detail-oriented Long Term Care Support Specialist contractor to support our Finance and Long Term Care Insurance (LTCi) operations team.

This is a full-time remote/work-from-home position based in Davao, Philippines, reporting directly to the LTC Manager.

This role is ideal for someone with strong administrative, billing, and customer service experience who thrives in a fast-paced environment and enjoys coordinating with clients, insurance providers, and internal teams to ensure smooth and accurate operations.

At Elder Care Homecare, this is more than just a support role — it’s an opportunity to:

• Support a growing multi-state healthcare organization
• Help clients and families navigate Long Term Care Insurance processes
• Work closely with leadership and care management teams
• Contribute to operational efficiency and service excellence
• Be part of a mission-driven organization that values people, teamwork, and growth

Compensation & Benefits

• ₱13,000 – ₱15,000 per week
• Full-time remote/work-from-home setup
• Supportive and collaborative team environment
• Opportunity to grow within a rapidly expanding healthcare organization

Why You’ll Love Working With Us

A Culture That Puts People First

We believe outstanding care starts with taking care of our team.

Our culture is built on:

• Respect, transparency, and collaboration
• Open communication and supportive leadership
• Treating professionals as valued members of the team
• A positive, high-performance environment focused on growth and teamwork

Growth & Career Development

As Elder Care Homecare continues expanding across multiple states, this role offers valuable opportunities for professional growth, including:

• Exposure to U.S. healthcare and insurance operations
• Hands-on experience with Long Term Care Insurance processes
• Opportunities to expand operational and administrative responsibilities
• Career growth within a scaling organization

Key Responsibilities

Insurance Verification & Communication

• Verify Long Term Care Insurance (LTCi) coverage for newly onboarded clients
• Confirm policy details and claim status with clients, POAs, and insurance carriers
• Communicate with care managers to obtain:
• Care Plans
• Initial Assessments
• Personal care task updates for care logs
• Validate, update, and reconcile care logs to ensure accuracy and completeness
• Correct time discrepancies and missing entries as needed
• Confirm receipt of invoices and care logs with insurance providers
• Track reimbursement status and follow up on outstanding claims
• Ensure all communication and documentation adhere to HIPAA guidelines
• Respond to insurance inquiries regarding billing and invoice-related questions
• Support internal administrative operations and provide excellent customer service to clients and families

Qualifications & Requirements

• Minimum of 2 years of experience in: Billing, Customer service, Administrative support
• Strong proficiency in: Microsoft Word, Microsoft Excel
• Knowledge of accounting information systems is a plus
• Excellent English communication skills, both written and verbal
• Comfortable speaking with clients and stakeholders over the phone
• Strong follow-up and coordination skills
• Good math and problem-solving abilities
• Exceptional attention to detail and organizational skills
• Ability to manage multiple tasks and priorities effectively
• Reliable, proactive, and team-oriented mindset

Our Commitment to You

At Elder Care Homecare, we are committed to:

• Treating every team member with dignity and respect
• Providing a supportive, ethical, and growth-oriented environment
• Recognizing strong performance and investing in our people
• Building a culture where talented professionals can thrive and grow

Ready to Grow With Us?

If you are organized, proactive, detail-oriented, and passionate about supporting clients and operational excellence, we’d love to hear from you.

Apply today and help us elevate care, together.

Job Type: Full-time

Pay: Php13,000.00 - Php15,000.00 per week

Benefits:

• Work from home

Application Question(s):

• Are you comfortable speaking with people over the phone to coordinate and follow up on work-related tasks?

Experience:

• handling long-term care claims: 1 year (Preferred)

Work Location: Remote