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- NeoWorkPhilippines
- Availability to work U.S. business hours.
- Based in the Philippines, with a reliable home office setup and stable internet connection.
- View all NeoWork jobs - Philippines jobs - Virtual Assistant jobs in Philippines
- Salary Search: Medical Virtual Assistant salaries in Philippines
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- Prescribe Limited CorporationPhilippines
- 100% work-from-home setup.
- Conduct research to verify medical terminology and abbreviations.
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- MyPocketDoctorWork from Home
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- MyPocketDoctorWork from Home
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- OUTSOURCED QUALITY ASSURED SERVICESPhilippines
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- Freelancing PhilippinesWork from Home
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- StaffstreamWork from Home
- Use AI tools daily to work faster across communications, research, and document production, and actively look for ways to automate repetitive work.
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- ACCPRO INTERNATIONALNational Capital Region
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- Thrive Technologies Inc.Work from Home
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Job Post Details
Medical Virtual Assistant
Job details
Pay information not provided
Full-time
Remote in Philippines
Full job description
NeoWork is hiring Medical Virtual Assistants to support U.S. healthcare practices with front-office and administrative work. You will help patients get scheduled, verified, and supported, so providers can focus on care.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
- Answer and place patient calls for scheduling, reminders, and general inquiries
- Verify insurance eligibility and benefits and support pre-authorization requests
- Process patient intake forms and update records in the EHR
- Coordinate referrals, follow-ups, and communication with providers
- Route clinical or billing questions to the right staff
- Handle all patient information in a HIPAA-compliant manner
Requirements
1+ year of experience in a medical office, healthcare call center, or patient services role- Excellent spoken and written English with a calm, professional phone manner
- Familiarity with medical terminology
- Experience using EHR or practice management systems
- Strong organization and multitasking skills
- Availability to work U.S. business hours
- Based in the Philippines, with a reliable home office setup and stable internet connection
Nice to Have
- Experience with insurance verification or prior authorizations
- Experience with systems such as AdvancedMD, athenahealth, or eClinicalWorks
Benefits
Health Maintenance Organization (HMO)- Paid Time Off (PTO)
- Mental Health Leave
- Birthday Leave
- Gym Allowance
- Extra Holiday Pay
- Remote Work Setup
- Opportunities for professional growth and development
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