Victory Christian jobs

The Registrar for the Victory Christian School, Florida, USA is primarily responsible for overseeing the safekeeping, confidentiality, and integrity of student records for the school. This role serves as a key operational leader, managing the Records Management Team to ensure data accuracy, compliance with US accreditation standards, and seamless service delivery to stakeholders.

Key Responsibilities1. Student Records Management

• Records Integrity: Oversee the safekeeping and integrity of all student records for the VCS partner school.
• Data Maintenance: Maintain accurate, confidential, and up-to-date student records, including enrollment data, grades, and academic transcripts.
• Enrollment Validation: Create, validate, and submit the master list of all enrolled students in accordance with set academic timelines.
• Financial Reconciliation: Work closely with internal teams to validate invoices regarding fees for authenticated/apostilled transcripts, fines, shipping fees, and other related costs.

2. Team Leadership & Supervision

• Operational Support: Support the Chief Registrar for US Schools in leading, training, and coaching team members to ensure efficient service delivery.
• Reporting: Assist in preparing comprehensive reports for internal analysis and external reporting requirements.
• Performance Monitoring: Monitor team productivity (quality and quantity) and ensure strict adherence to Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs).
• Escalation Management: Handle escalated tickets and service recovery cases by coordinating with all involved parties, including customers, until the matter is fully resolved.

3. Quality Assurance & Process Improvement

• Document Accuracy: Responsible for ensuring that all documents prepared by the Records Management Team for release to parents/students are accurate and meet specific request standards.
• Process Optimization: Collaborate with the Chief Registrar to develop and implement procedures that streamline registrar operations and improve efficiency.

4. External Stakeholder Engagement & Policy Implementation

• Representation: Represent the organization in the US
• Compliance: Monitor compliance with VCS policies and accreditation standards.
• Curriculum Guidance: Guide the proper implementation of the partner school curriculum, programs, standards, and policies within a homeschool or distance learning setting.
• Special Projects: Execute other tasks related to Records and Family Support projects, initiatives, and operations as assigned.

Qualifications and RequirementsEducational Background

• Required: Bachelor’s degree in Education, Business Administration, Management, or a related field.
• Preferred: Master’s degree in Higher Education Administration, Educational Leadership, or a related field.

Work Experience

• Minimum of 3 years of experience in higher education administration, records management, student services, or a related field.
• Proven experience in supervising and leading teams and managing complex administrative tasks.
• Familiarity with school accreditation processes and compliance standards (e.g., US Accreditation, DepEd).

Technical Skills

• Proficiency in Microsoft Office applications (Word, Excel) and Google Workspace.
• Experience with Student Information Systems (SIS), Learning Management Systems (LMS), and CRM/ticketing systems.
• Strong reporting and data analysis skills.

Core Competencies & Skills

• Academic Knowledge: Strong understanding of academic policies, accreditation requirements, and curriculum alignment.
• Leadership: Ability to guide, coach, and motivate teams to achieve performance goals.
• Organization: Strong organizational and time management skills to manage multiple tasks, deadlines, and priorities effectively in a fast-paced environment.
• Communication: Exceptional written and verbal communication skills for collaborating with diverse stakeholders, including parents, schools, and internal teams.

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Ability to commute/relocate:

• Pasig: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Required)

Experience:

• School Registrar: 2 years (Required)

Work Location: In person