Travel Agency Hiring jobs in Manila

Job Summary

We are seeking a proactive and detail-oriented Office Staff to support the daily administrative and operational activities of a travel agency. The ideal candidate has experience in the travel industry, excellent organizational skills, and the ability to manage multiple tasks efficiently while providing outstanding customer service.

Key Responsibilities

• Provide day-to-day administrative and clerical support to ensure smooth office operations.
• Assist clients with travel-related inquiries, bookings, and documentation.
• Prepare, process, and organize travel documents, including itineraries, vouchers, invoices, and other required paperwork.
• Coordinate with airlines, hotels, travel partners, and other service providers regarding reservations and travel arrangements.
• Maintain accurate records of client information, bookings, and office files.
• Answer phone calls, emails, and other client inquiries in a professional and timely manner.
• Prepare reports, correspondence, and other office documents as required.
• Monitor schedules, appointments, and travel deadlines to ensure timely processing.
• Handle data entry and maintain databases with a high level of accuracy.
• Assist in processing payments, issuing receipts, and coordinating billing when necessary.
• Support the management team with various administrative and operational tasks.
• Perform other duties and responsibilities assigned by management.

Qualifications

• Previous work experience in a travel agency is required.
• Bachelor's degree in any field is preferred.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Must possess a valid passport.
• Highly organized with strong attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Excellent customer service and interpersonal skills.
• Reliable, trustworthy, and able to work with minimal supervision.
• Willing to perform additional duties as assigned by management.

Preferred Skills

• Knowledge of airline booking systems (e.g., Amadeus, Galileo, Sabre, or similar) is an advantage.
• Familiarity with domestic and international travel documentation and visa requirements.
• Strong problem-solving and time management skills.
• Ability to work collaboratively in a team environment.

Pay: Php22,000.00 - Php25,000.00 per month

Work Location: In person