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Job Post Details

Community Support Agent - job post

VIPTutors Co
Work from Home
From PHP 28,000 a month

Job details

Pay

  • From PHP 28,000 a month

Job type

  • Full-time

Location

Work from Home

Full job description

HIRING: COMMUNITY SUPPORT

Send your updated CV to hr@viptutors.co
Requirements

  • At least one year of experience in sales and/or marketing
  • Proven ability to manage multiple tasks and priorities efficiently
  • Experience using Canva or similar graphic design tools is an advantage
  • Strong English communication skills, both written and verbal
  • High level of integrity and alignment with company values
  • Bachelor’s degree in any field; Communications or Business is preferred
  • Stable high-speed internet connection and a reliable laptop or desktop capable of multitasking
  • Must be based in the Philippines

Responsibilities

Booking Management

  • Manage the full booking lifecycle, from receiving client/student requests to tutor matching and post-booking review
  • Understand booking objectives and ensure outcomes meet client and student expectations
  • Respond to booking- and product-related enquiries and recommend suitable tutors
  • Maintain, review, and audit student invoices and tutor payment records

Sales & Marketing

  • Create written content for marketing materials and assist with basic design (brochures, posters, etc.)
  • Support marketing initiatives to drive product awareness and monthly sales growth
  • Plan and execute social media strategies, including content creation, scheduling, and audience engagement across Facebook, YouTube, Instagram, and TikTok

Additional tasks related to bookings, sales, or marketing may be assigned as needed.

Terms & Conditions

  • Work Setup: Remote; reports to the Community Support Team Lead and/or CEO
  • Compensation: Up to ₱28,000 starting salary, increasing to ₱30,000 by the third month
  • Work Schedule: Rotating shifts (9:00 AM–6:00 PM, 11:00 AM–8:00 PM, 12:00 PM–9:00 PM) with a weekday off, based on business needs
  • Contract: One-year renewable overseas contract under an independent contractor arrangement

About VIPTutors

Founded in 2019 in London, VIPTutors empowers education organisations with an on-demand tutor sourcing and collaboration platform. Our mission is to help education firms launch new courses, reduce costs, and improve student satisfaction through access to top-tier tutors.

Pay: From Php28,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

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