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Hotel Associate - Go Hotels Plus Tuguegarao - job post

Robinsons Hotels and Resorts
3.2 out of 5 stars
Tuguegarao City

Job details

Job type

  • Permanent
  • Full-time

Location

Tuguegarao City

Full job description

JOB SUMMARY:

  • The Hotel Associate is responsible for delivering exceptional guest service at the front desk, ensuring smooth check-in and check-out processes, handling guest inquiries, and maintaining a welcoming atmosphere. This role is key to creating a positive first impression and ensuring guest satisfaction throughout their stay.

QUALIFICATIONS:

  • Bachelor's degree in Hospitality / Tourism Management or in any related field
  • Previous experience in customer service or front desk operations preferred
  • Excellent communication and interpersonal skills.
  • Ability to multitask and remain calm under pressure.
  • Professional appearance and demeanor.
  • Willingness to work flexible hours, including weekends and holidays.

Job Types: Full-time, Permanent

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Education:

  • Bachelor's (Preferred)

Work Location: In person

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