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    • Our Customer Service Representatives and Technical Support Representatives are vital members of our company.
    • Provide excellent customer service through active…
    • Our Customer Service Representatives and Technical Support Representatives are vital members of our company.
    • Provide excellent customer service through active…
    • That can work during night, day, weekends, and holidays.
    • Atleast High School Graduate.
    • And good english communication skills.
    • Diploma as proof of education.
    • Our Customer Service Representatives and Technical Support Representatives are vital members of our company.
    • Provide excellent customer service through active…
    • Open for High School Graduates, SHS Graduates, College Undergraduates, and Fresh Graduates.
    • Answer customer inquiries via phone/chat/email.
    • Our Customer Service Representatives and Technical Support Representatives are vital members of our company.
    • Provide excellent customer service through active…
    • Our Customer Service Representatives and Technical Support Representatives are vital members of our company.
    • Provide excellent customer service through active…
    • Responsible for owning the implementation & stabilization process from start to finish whilst ensuring seamless execution and experience for very client…
    • We are hiring Customer Service Representatives for a Telecommunications (Telco) account.
    • This role is ideal for candidates with prior call center experience…
    • Location:* Philippines (Field-based | Travel Required).
    • We are seeking a results-driven ITAD Marketing & Sourcing Executive to identify, engage, and secure IT…
    • This full-time role will have you overseeing a high-performing contact center team, ensuring exceptional customer service for our clients.

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Job Post Details

Teleperformance Philippines - BP Digital Recruiting - job post

Teleperformance Philippines
3.6 out of 5 stars
Antipolo
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Location

Antipolo

Full job description

Overview:
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.
Responsibilities:
  • Handle and carefully respond to all customer inquiries via inbound calls and email
  • Provide excellent customer service through active listening
  • Work with confidential customer information in a secure manner
  • Aim to resolve issues on the first call by being proactive
  • Appropriately and adequately communicate with customers
Qualifications:
  • Filipino citizen or with equivalent legal status
  • Proven oral and written English communication skills
  • Strong logic and problem-solving skills
  • Availability to work in various shifts
  • Skill in using Windows operating systems
  • Organization and work prioritization skills

Minimum Skills

  • Process Excellelnce
  • Collaboration
  • Communication
  • Emotional Intelligence
  • Open-Mindedness
  • Critical Thinking
  • Solution Orientation Entrepreneurship

  • Teleperformance only conducts recruitment activities using official Teleperformance channels. We will never ask for a payment or other forms of remuneration to process job applications or offers.
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