Sutherland, Non Voice jobs
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Job Post Details
Non Voice | Chat Support - No Calls - Without Experience - job post
Job details
Pay
- PHP 18,000 - PHP 28,000 a month
Job type
- Permanent
- Fresh graduate
- Full-time
Shift and schedule
- Flextime
Location
Full job description
Job Description
We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms. Deliver professional assistance without using the phone.
Responsibilities:
-Respond to customer inquiries via chat or email
-Provide accurate information about products, services, or accounts
-Resolve issues efficiently and professionally
-Document all interactions in the system
-Escalate complex concerns to supervisors
-Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
Shifts include nights, weekends, and holidays
Paid training on non-voice processes and platforms
Requirements:
-High School or Senior High School graduate (College preferred)
-Strong written English communication
-Detail-oriented, solution-driven, and customer-focused
-Basic computer skills and multitasking
-Willing to work onsite in Metro Manila
Why Join Us
Competitive pay with incentives
Career growth and skill-building opportunities
Collaborative, supportive, and dynamic team environment
Apply Now
Start your career in non-voice customer support at Sapient and help clients through chat and email while growing professionally.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18,000.00 - Php28,000.00 per month
Benefits:
- Additional leave
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person