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    • 1 Parttime customer service agent with 60 monthly hours.
    • Shopify, Gorgias, and Customer Service experience.
    • Must have love and enthusiasm for makeup.
    • View all LTVplus jobs - Cebu City jobs - Customer Service Representative jobs in Cebu City
    • Salary Search: Part-Time Customer Service Agent for a New York-based Cosmetics Company salaries in Cebu City
    • See popular questions & answers about LTVplus
    • NOTE: This is NOT a summer job, this is for a regular part time position (long term)..
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    • Job Types: Part-time, Temporary.
    • Job Types: Part-time, Temporary.
    • Job Types: Part-time, Temporary.
    • Pasig: Reliably commute or planning to relocate before…
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Job Post Details

Part-Time Customer Service Agent for a New York-based Cosmetics Company - job post

LTVplus
4.0 out of 5 stars
Cebu City
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Part-time

Location

Cebu City

Full job description

Description
1 Parttime customer service agent with 60 monthly hours

Requirements
Shopify, Gorgias, and Customer Service experience
Must have love and enthusiasm for makeup
Patient and empathetic, with the ability to handle inquiries and concerns with care and understanding

Responsibilities
Email, Chat, Backoffice Tasks
B2B and B2C Managing inbound inquiries and orders (Emails and tickets)
Assisting with product recommendations (e.g., color matching)
Answer inquiries about the product and ensure to save the sale
Records any product concerns diligently
Additional tasks may include data entry into QuickBooks

Nice to have
A previous experience in makeup is ideal

Working conditions
Support Hours MonFri 12 pm 3 pm ET

If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!

Who We Are LTVplus – Your Global Remote Team
At LTVplus, we’re all about delivering WOWworthy customer experiences for brands worldwide. We’re a remotefirst company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

When you join LTVplus Your Mission will be to
  • Handle customer inquiries across email, chat, and social media like a pro.
    • Be the voice of the brand, providing personalized and top
  • notch support.
  • Collaborate with our awesome team to boost customer satisfaction and share insights.
  • Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
  • Adapt to different client needs – because every day is a new adventure!
Tech Checklist – Gotta Have It!
A reliable computer (preferably younger than 3 years) and a stable high
  • speed internet connection.
  • Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
  • A quiet, cozy workspace to handle calls and chats like a pro.

Work type
Part-time
Department
Restaff
Division
North America
Location
Philippines/Cebu/Cebu City
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