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    • Utilize client base tools to provide accurate and consistent, responses to customer inquiries.
    • Suggestively sell Client products and/or services.
    • ✅ At least 6 months BPO experience.
    • ✅ At least 6 months BPO experience.
    • View all CSBC jobs - Pasig jobs
    • Salary Search: Join our MEGA Virtual Express Lane | Telco Account | Start date ASAP salaries
    • See popular questions & answers about CSBC
    • Competitive salaries and benefits, including profit sharing,.
    • The person in this role will support our Customer Experience team in delivering exceptional…
    • High School Graduates and Senior High School Graduates are welcome to apply!
    • Good to excellent communication skills (Written, Verbal).
    • Willing to work on site.
    • Foreign based call center ( On the job training provided in Bonifacio Global City office from 1 to 3 months, depending on performance ).
    • We are seeking motivated candidates to fill full-time Customer Service Representative roles for ANZ & Domestic accounts.
    • Work Setup: 100% On-site Night-shift.
    • Answer customer calls and provide friendly, informative, and helpful service.
    • Effectively identify customer needs and guide them to the right solution.
    • High School Graduates and Senior High School Graduates are welcome to apply!
    • Good to excellent communication skills.
    • Willing to work on shifting schedule.
    • High School and Senior High School Graduates are welcome to apply!
    • Willing to work on shifting schedule or night shift.
    • Competitive salaries and benefits, including profit sharing, await the successful candidate.
    • This role provides operational support across order processing,…
    • 5 days onsite work in silver city, depending on school requirements.
    • Academic Guidance: Facilitate student learning and engagement with the adapted BJU Press…
    • We're looking for a highly organized and proactive Product Coordinator to support the Product team.
    • You'll coordinate projects, track timelines, collaborate…
    • Competitive salaries and benefits, including profit sharing, await the successful candidate.
    • We are looking for a hands-on Mechanical Engineer who will work…
    • ✅ No BPO Experience Required.
    • Up to ₱21,000 Salary Package.
    • With ₱25,000 Sign-On Bonus.
    • Open to aspiring Customer Service Representatives.

Job Post Details

No Calls, Just Chat! Apply Now | Telco Non-Voice CSR | Earn Up to ₱24K
Pasig
Up to PHP 24,000 a month
Permanent, Full-time

Job details

Up to PHP 24,000 a month
Permanent, Full-time
Pasig

Full job description

  • Utilize client base tools to provide accurate and consistent, responses to customer inquiries
  • Suggestively sell Client products and/or services.
  • Follow-up and escalate resolution actions related to unresolved issues
  • Troubleshoot and resolve email setup issues
  • Utilize chat services using proprietary software to detect, troubleshoot, and correct issues
  • Troubleshoot, detect and correct configuration errors
  • Additional assigned duties and tasks may be required as needed

Qualifications

  • Must have at least 8 months BPO experience
  • Candidate must be K12 graduate or at least 2 years college undergraduate (without back subjects) in any field or;
  • At least high school graduate with 8 months call center experience
  • Must be willing to work in shifting schedule, weekends and holidays
  • Must be willing to work onsite at Silver City, Pasig
  • Must have average to good communication skills both written and verbal

Job Types: Full-time, Permanent

Pay: Up to Php24,000.00 per month

Benefits:

  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training

Application Question(s):

  • What is your Highest Educational Attainment? Choose ONE only:

Post-Graduate (PhD, Masters)
College Graduate (5-year/4-year/3-year Course Graduate)
2-Year Course Graduate
High School Graduate
K12 Graduate
K12 Undergraduate
Vocational Diploma / Short Course Certificate
Completed at least 2 years in college
Completed less than 2 years in college
N/A

  • Total BPO Experience? Choose ONE only:

below 1 year
12 mos - 23 mos
24 mos - 35 mos
36 mos- 47 mos
48 mos - 59 mos
60 mos - 71 mos
72 mos - 83 mos
84 mos - 95 mos
96 mos - 107 mos
108 mos - 119 mos
more than 10 years
N/A

  • What is your work experience? Choose ONE only: (Starter, Shifter, or Adapter)

Adapter - with work experience but not in a BPO industry
Starter - no work experience yet
Shifter - with call center experience

Work Location: In person

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