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Senior Technical Support jobs

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    • Open to High School Graduates / Senior High School Graduates!
    • Must have at least 6 months call center/BPO experience as TSR.
    • Must have 35mbps internet speed.
    • Customer service, technical support, BPO, retail, or online support experience is an advantage but not required.
    • Willing to learn new systems and tools.
    • Provide advanced technical support for business applications, resolving incidents, and fulfilling service requests.
    • Application Support: 5 years (Required).
    • Someone who enjoys both working with people and solving technical issues.
    • 4+ years of IT support experience (MSP or multi-client environment).
    • Identify opportunities to improve application support processes and drive continuous improvement initiatives.
    • This role focuses on resolving production issues,…
    • Via team (and through own actions), carry out user support activities, answering client emails and questions.
    • Actively participate in responses to live service…
    • This role combines people leadership, technical oversight, and operational accountability.
    • You will ensure your team delivers high-quality resolutions, meets…
    • Operational support and workflow management.
    • Client-facing support or internal stakeholder collaboration.
    • Lack client-facing or operational support experience.
    • Strong communication skills and ability to work with technical and non-technical stakeholders.
    • 4–7+ years of experience in *application support or production…
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    • Assist in training new support hires when required.
    • A short Loom video (1 to 2 minutes) describing your experience with chat-based customer support and walking…
    • Experience providing Level 2 technical support and troubleshooting complex infrastructure issues.
    • Mentor and support junior engineers through coaching,…
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    • ✅ Possible Same-Day Job Offer.
    • ✅ Open for Beginners and Experienced Applicants.
    • ✔ At least High School Graduate (Old Curriculum) or Senior High School Graduate.
  • View similar jobs with this employer
    • You partner with other departments to resolve issues involving customer support needs.
    • You coordinate technical training programs for existing and new product…
    • Provide technical support and troubleshooting for hardware, software, and network-related issues.
    • Create and maintain technical documentation and operational…
    • Review and answer technical inquiries from customers related to applications, products, and processes.
    • Provide proposals for customer RFQs, including review of…

Job Post Details

WFH | Technical Support Representative | 1 DAY HIRING | EASY PROCESS - job post

Crescendo Staffing and Business Consulting Inc.
3.0 out of 5 stars
Ortigas
Up to PHP 30,000 a month

Job details

Pay

  • Up to PHP 30,000 a month

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Flextime

Location

Ortigas

Full job description

Qualifications:

  • Open to High School Graduates / Senior High School Graduates!
  • Must have at least 6 months call center/BPO experience as TSR
  • Must have 35mbps internet speed
  • Good to excellent communications skills
  • Willing to work on a shifting schedule
  • Can start immediately

Pay: Up to Php30,000.00 per month

Benefits:

  • Company events
  • Flexible schedule
  • Flextime
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

Work Location: In person

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