Senior Support Engineer jobs
Sort by: relevance - date
- Onboard OutsourcingWork from Home
- Windows Server & Active Directory: Hands-on experience in administration, group policies, and advanced AD troubleshooting.
- VCG GlobalPhilippines
- We are looking for one (1) dedicated software engineer to provide ongoing backend support and maintenance of our existing proprietary applications, including…
- STAFFVIRTUAL (a brand of Virtoren Services, Inc.)Work from Home
- Collaborates with team leads and senior engineers.
- Communicates clearly with customers, technicians, team leads, and senior engineers.
- View all STAFFVIRTUAL (a brand of Virtoren Services, Inc.) jobs - Work from Home jobs - Senior System Engineer jobs in Work from Home
- Salary Search: Tier 3 / Senior Systems Engineer - MSP Experience (Remote) salaries in Work from Home
- See popular questions & answers about STAFFVIRTUAL (a brand of Virtoren Services, Inc.)
- Provide L2–L3 production and application support.
- Manage support tickets and service requests through ServiceNow.
- Good understanding of ITIL processes.
View similar jobs with this employerairSlateWork from Home- Handle complex web support cases for enterprise and sales-assisted accounts.
- Experience: 3+ years in B2B SaaS support, minimum 2 years with enterprise / Tier 1…
- AshbyPhilippines
- Customer-Centric: You have a deep understanding of B2B customer needs and have a history of ensuring outstanding support experiences.
- View all Ashby jobs - Philippines jobs - Product Support jobs in Philippines
- Salary Search: Manager, Product Support - APAC salaries in Philippines
- Analog DevicesCavite
- The Associate Engineer will support manufacturing operations by providing incident management, L1/L2 technical support, and administration of manufacturing test…
- ScalableOSPhilippines
- Candidates can independently troubleshoot a wide range of support issues within standard IT environments.
- Providing after-hours support on a rotating basis,…
- TrackerteerClark Freeport Zone
- Work closely with other engineers and support staff during incidents and deployments.
- Handle escalated support tickets and technical incidents.
- Safari MicroWork from Home
- Participate in client and vendor support meetings to provide technical recommendations, support IT planning, and collaborate with internal teams to deliver…
- Work alongside experienced Tier 3 engineers and platform leads.
- Investigate incidents and service requests escalated by Tier 1 support.
- AccentureMandaluyong
- Mentor and support team members to enhance their technical capabilities and performance.
- Create and implement Requests for Change (RFC) and update knowledge…
- View all Accenture jobs - Mandaluyong jobs - Support Engineer jobs in Mandaluyong
- Salary Search: Technology Support Engineer salaries in Mandaluyong
- See popular questions & answers about Accenture
- AccentureMandaluyong
- Mentor and support team members to enhance their technical capabilities and performance.
- Create and implement Requests for Change (RFC) and update knowledge…
- View all Accenture jobs - Mandaluyong jobs - Support Engineer jobs in Mandaluyong
- Salary Search: Technology Support Engineer salaries in Mandaluyong
- See popular questions & answers about Accenture
- Full Potential SolutionsPhilippines
- This role will support a high-volume implementation and customer support environment, providing technical expertise and rapid response for complex configuration…
- 5+ years in IT support with demonstrated depth across common MSP technologies.
- Resolve the pod’s most complex tickets across endpoints, identity, networking,…
- TechnologyAdviceManila
- Partner with the US-based IT team to coordinate priorities, share regional context and maintain consistent support practices across the organization.
- View all TechnologyAdvice jobs - Manila jobs - IT Support jobs in Manila
- Salary Search: Senior IT Support Engineer salaries in Manila
- See popular questions & answers about TechnologyAdvice
Job Post Details
Senior Support Engineer (L3) - AU Client - job post
Work from Home
PHP 75,000 - PHP 90,000 a month
Job details
Pay
- PHP 75,000 - PHP 90,000 a month
Job type
- Full-time
Location
Work from Home
Full job description
Technical Skills & Core Competencies:
- Windows Server & Active Directory: Hands-on experience in administration, group policies, and advanced AD troubleshooting.
- Microsoft 365 Administration: Proven tenant-level administration across Exchange Online, SharePoint, Teams, Intune, and Hybrid environments.
- Virtualization & Storage: Deep knowledge of Hyper-V deployment, management, and troubleshooting, including Clusters and basic SAN understanding.
- Advanced Networking & Security: Proven troubleshooting experience with VLANs, Firewall policy management, VPNs, and DNS/DHCP/VoIP.
- Cloud & Zero Trust Security: Configuring and managing Microsoft Defender, Entra ID Conditional Access (CA), MFA configurations, and Email Security (including SPF/DMARC/DKIM). Solid understanding of Zero Trust security frameworks.
- Disaster Recovery & Scripting: Hands-on experience executing DR restores and practical knowledge of PowerShell scripting for automation.
- Mandatory PSA & RMM Platforms: Working experience with ConnectWise Manage and N-able RMM.
- Virtual Desktop Infrastructure: Experience working within secure Azure Virtual Desktop (AVD) environments.
- Documentation & Communication: Strong ability to document technical processes in PSA platforms, paired with exceptional stakeholder communication skills—specifically knowing what, how, and when to communicate critical updates to clients.
Required & Preferred Certifications:
- Mandatory Baseline Certifications:
- All 4 Microsoft Fundamentals (or equivalent proven enterprise experience)
- AZ-104 (Microsoft Azure Administrator)
- MD-102 (Endpoint Administrator)
- MS-102 (Microsoft 365 Administrator)
- Advantageous / Preferred Certifications (Highly Valued):
- Additional Microsoft Administrative Certifications (e.g., AZ-800/801 Windows Server Hybrid Administrator)
- 3CX Basic & Advanced Telephony Certifications
- Firewall & Networking Certifications (SonicWall Preferred)
- Linux Administration Certifications (Enterprise Red Hat Preferred)
Pay: Php75,000.00 - Php90,000.00 per month
Work Location: Remote
Let Employers Find YouUpload Your Resume