SAN Pablo Colleges Medical Center jobs

Job Summary

The Medical Receptionist is responsible for providing front-desk and administrative support at an oncology or chemotherapy center. The role includes patient registration, appointment scheduling, answering inquiries, maintaining patient records, and ensuring a welcoming and professional environment for patients, families, and healthcare providers.

Key Responsibilities

Front Desk Operations

• Welcome and assist patients, visitors, and healthcare providers professionally and courteously.
• Answer phone calls, emails, and inquiries promptly and accurately.
• Direct patients and visitors to the appropriate departments or personnel.

Appointment Scheduling

• Schedule, confirm, and coordinate patient appointments, chemotherapy sessions, consultations, and follow-ups.
• Maintain and update physician and treatment schedules.
• Notify patients regarding appointment changes or requirements.

Patient Registration & Records

• Register new patients and update existing patient information.
• Verify identification and PhilHealth details.
• Maintain accurate and confidential patient records and files.

Administrative Support

• Assist in preparing patient documents, forms, and medical records.
• Coordinate with nurses, physicians, billing staff, and pharmacy personnel.
• Monitor office supplies and request replenishment when necessary.
• Maintain cleanliness and organization of the reception area.

Customer Service & Communication

• Address patient concerns and provide basic information regarding clinic procedures.
• Ensure a compassionate and supportive environment, especially for oncology patients and families.
• Handle sensitive situations professionally and empathetically.

Qualifications

• College graduate (any course)
• 1–2 years front desk/customer service experience
• Good communication and interpersonal skills
• Computer literate
• Presentable and organized
• Preferably residing or near San Pablo, Laguna

Benefits:

• Company Christmas gift
• Company events
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person