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Job Post Details
Admin Assistant (On-Site)
Job details
Full job description
Position: Administrative Assistant
Employment Type: Full-Time
Department: Administration / Customer Service
Job Summary
We are looking for a proactive and organised Administrative Assistant to support daily business operations. The role involves handling customer enquiries, managing emails, preparing and sending invoices, and drafting proposals. The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to manage multiple administrative tasks efficiently.
Key Responsibilities
1. Customer Service and Calls
- Answer incoming customer calls professionally and promptly.
- Respond to customer enquiries and provide relevant information.
- Direct calls and enquiries to the appropriate team members.
- Follow up with customers when required.
2. Invoicing and Administration
- Prepare and send invoices to customers accurately and on time.
- Maintain organised records of invoices and customer transactions.
- Follow up on outstanding invoices when required.
- Assist with general administrative tasks.
3. Email Management
- Monitor and manage the company's email inbox.
- Respond to customer enquiries and correspondence professionally.
- Organise, prioritise, and forward emails to the appropriate team members.
- Ensure timely follow-up on important communications.
4. Proposal Preparation
- Draft and prepare customer proposals and quotations.
- Coordinate with the relevant team members to obtain pricing and project details.
- Ensure proposals are accurate, professional, and submitted on time.
- Follow up on submitted proposals as required.
Qualifications and Skills
- Previous experience in administration, customer service, or a similar role.
- Excellent written and verbal English communication skills.
- Experience handling customer calls and managing emails.
- Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
- Experience with invoicing or accounting software is an advantage.
- Strong organisational and time management skills.
- High attention to detail and ability to multitask.
- Experience supporting Australian businesses or clients is preferred.
Ideal Candidate
A reliable, detail-oriented, and customer-focused individual who can work independently, communicate confidently with Australian customers, and provide efficient administrative support to the team.
Pay: From Php35,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- On-site parking
Work Location: In person