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    • Assist in preparing patient documents, forms, and medical records.
    • The Medical Receptionist is responsible for providing front-desk and administrative support…
    • The Medical Records Officer is responsible for maintaining, organizing, securing, and managing patient medical records within the oncology or chemotherapy…
    • Receives money and issues Official Receipts of Hospital Bill and Professional fees of the consultant.
    • Records all payments made by out-patients and in-patients…
    • Graduate of Bachelor of Science in Medical Technology.
    • Certified by the Professional Regulations Commission.
    • Accurate in recording, documentation of laboratory…
    • Support daily operational and administrative requirements of the center.
    • The HR Admin Officer is responsible for supporting the human resources and…
    • Verify authenticity of Vouchers and Checks by examining supporting documents such as purchase orders, invoices, debit and credit notes, statements, receipts,…
    • Ensure availability of medical supplies, equipment, and operational resources.
    • The Clinic Manager is responsible for overseeing the daily operations,…
    • The Finance Officer is responsible for managing the financial operations of the chemotherapy center or oncology clinic, including billing, accounts management,…
    • Maintain accurate inventory records of medical and non-medical supplies.
    • The Supply Officer is responsible for managing the procurement, inventory, storage, and…
    • Responsible for making Purchase Orders (P.O.) with duly approved Purchase Requisitions as attachments.
    • Assist in receiving deliveries.
    • Assist the resource speakers in the medical staff meeting or in scientific meetings in projection during presentation of their topics with audio visual slides.
    • Prepares various patient care activities in caring for the personal needs and comfort of the patient.
    • Assists patient(s) with their personal hygiene.
    • Supervises food production for cafeteria, full and therapeutic diets.
    • Maintains proper sanitation and food safety standards.
    • Keeps and utilizes left over foods.
    • The Oncology Pharmacist is responsible for preparing, reviewing, dispensing, and monitoring chemotherapy medications and supportive care treatments for cancer…
    • Operate x-ray equipment to take and develop radiographs for general medical diagnostic purposes.
    • Perform a variety of specialized technical tasks in Diagnostic…

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Job Post Details

Medical Receptionist - job post

We Hope Medical Group
San Mateo

Job details

Job type

  • Permanent
  • Full-time

Location

San Mateo

Full job description

Job Summary

The Medical Receptionist is responsible for providing front-desk and administrative support at an oncology or chemotherapy center. The role includes patient registration, appointment scheduling, answering inquiries, maintaining patient records, and ensuring a welcoming and professional environment for patients, families, and healthcare providers.

Key Responsibilities

Front Desk Operations

  • Welcome and assist patients, visitors, and healthcare providers professionally and courteously.
  • Answer phone calls, emails, and inquiries promptly and accurately.
  • Direct patients and visitors to the appropriate departments or personnel.

Appointment Scheduling

  • Schedule, confirm, and coordinate patient appointments, chemotherapy sessions, consultations, and follow-ups.
  • Maintain and update physician and treatment schedules.
  • Notify patients regarding appointment changes or requirements.

Patient Registration & Records

  • Register new patients and update existing patient information.
  • Verify identification and PhilHealth details.
  • Maintain accurate and confidential patient records and files.

Administrative Support

  • Assist in preparing patient documents, forms, and medical records.
  • Coordinate with nurses, physicians, billing staff, and pharmacy personnel.
  • Monitor office supplies and request replenishment when necessary.
  • Maintain cleanliness and organization of the reception area.

Customer Service & Communication

  • Address patient concerns and provide basic information regarding clinic procedures.
  • Ensure a compassionate and supportive environment, especially for oncology patients and families.
  • Handle sensitive situations professionally and empathetically.

Qualifications

  • College graduate (any course)
  • 1–2 years front desk/customer service experience
  • Good communication and interpersonal skills
  • Computer literate
  • Presentable and organized
  • Preferably residing or near San Mateo

Benefits:

  • Company Christmas gift
  • Company events
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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