Restaurant Supervisor jobs

RESTAURANT SUPERVISOR Café Frances | Food & Beverage Department

The Pinnacle Hotel and Suites is looking for a Restaurant Supervisor to be assigned at Café Frances.

JOB SUMMARY

The Restaurant Supervisor is responsible for overseeing the day-to-day operations of Café Frances, ensuring efficient restaurant service, proper manpower deployment, excellent guest experience, and compliance with established hotel and F&B standards.

The position requires a hands-on supervisor who can effectively lead the restaurant team while being willing to assist in actual service operations when necessary.

KEY RESPONSIBILITIES

• Supervise the daily operations of Café Frances and ensure smooth and efficient restaurant service.
• Prepare and arrange manpower schedules based on business volume and operational requirements.
• Assign duties and workstations to restaurant personnel and monitor staff performance.
• Ensure adequate manpower coverage for each shift and make necessary adjustments when required.
• Supervise and monitor the quality, timeliness, and efficiency of food and beverage service.
• Assist in waitering, taking orders, serving food and beverages, clearing tables, and attending to guests when necessary, particularly during peak hours or manpower shortages.
• Monitor and ensure the proper use of the restaurant POS/system, including order entry, transactions, voids, discounts, and other system-related procedures.
• Monitor restaurant sales transactions and ensure proper documentation and turnover of reports.
• Attend to guest concerns and complaints and ensure appropriate and professional resolution.
• Coordinate with the Kitchen and other hotel departments to ensure smooth restaurant operations.
• Conduct staff briefings and provide guidance, coaching, and supervision to restaurant personnel.
• Monitor staff attendance, punctuality, grooming, hygiene, and compliance with company policies.
• Ensure cleanliness, sanitation, proper setup, and overall readiness of Café Frances.
• Monitor restaurant supplies, equipment, serviceware, and other operational requirements.
• Ensure compliance with food safety, sanitation, health, and safety standards.
• Assist in special events, functions, promotions, and other F&B activities when required.
• Perform other related duties as may be assigned by the Operations Manager or Management.

QUALIFICATIONS

• Bachelor's degree in Hospitality Management, Hotel and Restaurant Management, Tourism Management, or a related field is preferred.
• With at least 1–2 years of relevant experience in restaurant operations, food and beverage service, or a supervisory position in the hospitality industry.
• Knowledgeable in restaurant operations, food and beverage service standards, and customer service.
• Familiarity with POS/restaurant systems and basic restaurant sales and transaction procedures.
• With knowledge and experience in manpower scheduling, staff deployment, and task delegation.
• Strong leadership, communication, organizational, and problem-solving skills.
• Customer-service oriented and able to handle guest concerns professionally.
• Ability to lead, motivate, and work effectively with a team.
• Willing to be hands-on and perform waiter/waitress duties when operationally necessary.
• Knowledgeable in food safety, sanitation, hygiene, and workplace safety standards.
• Willing to work on shifting schedules, weekends, and holidays.
• Able to work efficiently under pressure, particularly during peak operating periods.
• Professional, dependable, proactive, and detail-oriented.

Pay: Php16,000.00 - Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Employee discount
• Flexible schedule
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Work Location: In person