Restaurant Marketing Manager jobs

Company Description

Mala Food Corp. is the team behind Mala Malatang, a fast-casual, build-your-own hot pot concept that offers bold and authentic flavors in a modern, welcoming atmosphere. With a focus on creating unique, concept-driven dining experiences, we aim to meet the needs of contemporary diners. Passionate about culinary entrepreneurship, we transform innovative food ideas into scalable, thoughtfully designed businesses. Our goal is to deliver everyday dining experiences that combine craveable flavors, exceptional quality, and a standout brand experience.

Role Description

The General Manager is responsible for the overall leadership, strategic direction, operational excellence, and business performance of Mala-Malatang Restaurant across all areas of the organization.

The role oversees the end-to-end management of the business, ensuring alignment between operations, finance, marketing, procurement, human resources, business development, and store execution to drive sustainable growth and profitability.

The General Manager ensures that all branches and support functions operate efficiently, consistently, and in accordance with company standards, financial targets, food safety regulations, manpower policies, and customer service expectations. This role is accountable for driving sales growth, strengthening brand performance, optimizing costs, improving operational systems, and identifying opportunities for expansion and long-term business development.

As the key bridge between Ownership and the overall team, the General Manager is expected to provide strong leadership, enforce accountability, build high-performing teams, and cultivate a disciplined, customer-focused, and results-driven culture throughout the organization.

Qualifications

• Bachelor’s Degree in Business Administration, Hospitality Management, Food Service Management, or any related course.
• At least five (5) years of General Management role in restaurant operations, food service, retail, or a related industry.
• Experience handling multiple branches is an advantage.
• Strong background in restaurant operations, cost control, inventory management, people management, and customer service.
• Knowledgeable in labor standards, employee discipline, food safety, sanitation, and operational compliance.
• Strong leadership, communication, problem-solving, and decision-making skills.
• Must be organized, results-driven, and capable of working under pressure.

Required Skills and Competencies

• Strong leadership and people management skills.
• Excellent business and operational judgment.
• Strong analytical skills for sales, cost, inventory, and performance data.
• Ability to create action plans and ensure completion.
• Good communication and reporting skills.
• High level of accountability, integrity, and professionalism.
• Strong customer service orientation.
• Ability to enforce company policies fairly and consistently.
• Knowledge in restaurant systems, POS reports, inventory monitoring, and branch audit processes.
• Ability to manage conflict, employee concerns, and operational pressure.

Work Schedule & Conditions

• The General Manager is expected to work based on business and operational needs.
• Work may include branch visits, weekend duty, holiday duty, extended hours, emergency calls, and Management meetings.
• The position requires flexibility due to the nature of restaurant operations.
• The General Manager must be available to address urgent operational concerns when necessary.

Pay: Php100,000.00 - Php150,000.00 per month

Benefits:

• Flexible schedule
• Flextime
• On-site parking
• Promotion to permanent employee

Work Location: In person