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Restaurant Manager jobs in Manila

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    • Coach and mentor operations managers and field leaders.
    • We don't want administrators, paper pushers, “head office” managers disconnected from operations or…
    • View all Biggs jobs - National Capital Region jobs
    • Salary Search: Restaurant General Manager salaries in National Capital Region
    • Knows how to do Profit & Lost (P&L).
    • Knowledgeable in Microsoft - Excel, Word, & PowerPoint.
    • Performing regular employee evaluations to determine areas of…
    • We are seeking a highly motivated and experienced Store Manager to oversee the daily operations of our restaurant.
    • During the absence of the manager, assistant restaurant managers handle customer complaints.
    • Support the manager by ensuring all food served to the customers…
    • At least 5 years Managerial Experience.
    • Excellent customer service and communication skills.
    • Able to maintain a high level of accuracy and attention to details.
    • Experience in Food & Beverage operations, preferably in a restaurant or hospitality environment.
    • Previous supervisory or team lead experience in a restaurant or…
    • Open and close the restaurant.
    • Ensure the restaurant follows health and safety regulations.
    • Hire, train, and mentor new staff members.
    • 5.1.1 Manage the operation of the outlet and ensure guest satisfaction.
    • 5.1.2 Supervise dining room personnel and monitor implementation of service procedures…
    • During the absence of the manager, assistant restaurant managers handle customer complaints.
    • Support the manager by ensuring all food served to the customers…
    • Proven customer service experience as a manager.
    • Proven work experience as a Restaurant Manager, Service Manager, Hospitality Manager, or similar role in a fine…
  • View similar jobs with this employer
    • Effectively implements local restaurant marketing programs to drive trials and create repeat business.
    • Maintains the cleanliness and organization of the…
    • Leads the store front liners in delivering high standard quality product and excellent customer service to ensure maximum customer satisfaction.
    • Leads the store front liners in delivering high standard quality product and excellent customer service to ensure maximum customer satisfaction.
  • View similar jobs with this employer
    • Leads the store front liners in delivering high standard quality product and excellent customer service to ensure maximum customer satisfaction.
  • View similar jobs with this employer
    • Leads the store front liners in delivering high standard quality product and excellent customer service to ensure maximum customer satisfaction.

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Job Post Details

Restaurant General Manager - job post

Biggs
National Capital Region
PHP 200,000 - PHP 500,000 a month

Job details

Pay

  • PHP 200,000 - PHP 500,000 a month

Job type

  • Full-time

Location

National Capital Region

Full job description

ABOUT BIGGS:

Biggs, having been around for 40 years, is a beloved regional fast-casual restaurant chain with 25+ locations across Bicol and CALABARZON composed of both company-owned stores and franchise stores.

As we are looking to further scale our business, we are aggressively strengthening operational excellence, franchise relations, customer experience, systems and infrastructure, leadership development and long-term scalability.

ROLE OVERVIEW:

We don't want administrators, paper pushers, “head office” managers disconnected from operations or purely marketing or customer service professionals.

We ARE looking for operators, culture builders, multi-unit leaders, relationship managers, coaches and mentors and leaders who know how to balance systems and people

This person will become the face of Biggs to franchisees, a key operational leader to store teams and potentially part of the future COO succession pipeline.

This role reports directly to the COO and works closely with ownership and senior leadership.

THIS IS NOT A NORMAL OPERATIONS ROLE.

This is an opportunity to help shape the future of one of the Philippines’ most beloved regional restaurant brands.

RESPONSIBILITIES:

I. Operations Leadership

  • Lead operational performance across both franchise and company-owned stores
  • Improve execution consistency across locations
  • Ensure brand, service, and quality standards are maintained

II. Multi-Unit Leadership

  • Oversee multiple store operations and field leaders
  • Conduct operational reviews and performance coaching
  • Drive operational excellence, profitability, and accountability

III. Franchise Operations & Relationship Management

  • Strengthen franchisee trust and engagement
  • Support franchisees operationally and relationally
  • Ensure alignment between operations, brand standards, and support systems

IV. Systems & Process Improvement

  • Improve SOPs and operational rhythms
  • Strengthen reporting, visibility, and accountability systems
  • Collaborate with Supply Chain, Finance, HR, and Marketing

V. Customer Experience

  • Help elevate Biggs into a more intentional customer experience-driven organization
  • Improve consistency in hospitality, store energy, and service delivery
  • Ensure stores feel operationally excellent AND emotionally memorable

VI. Leadership Development

  • Coach and mentor operations managers and field leaders
  • Help develop future leaders inside the organization
  • Build a high-accountability, low-ego culture

Qualifications:

  • Managed multiple stores (20+) simultaneously
  • Strong operations background in F&B or retail chains
  • Experience leading large teams
  • Strong stakeholder management capability
  • Calmness under pressure
  • Operational discipline balanced with people leadership
  • Open to relocate to Bicol. Package will be discussed

Job Type: Full-time

Pay: Php200,000.00 - Php500,000.00 per month

Work Location: In person

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