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    • Coach and mentor operations managers and field leaders.
    • We don't want administrators, paper pushers, “head office” managers disconnected from operations or…
    • View all Biggs jobs - National Capital Region jobs
    • Salary Search: Restaurant General Manager salaries in National Capital Region
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    • Proven experience in restaurant management or supervisory roles.
    • Coordinate with kitchen and support teams to ensure seamless restaurant operations.
    • Lead, supervise, coach, and develop branch managers, supervisors, and operational staff.
    • The Restaurant Manager is responsible for overseeing and managing the…
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    • Proven experience in restaurant management or supervisory roles.
    • Coordinate with kitchen and support teams to ensure seamless restaurant operations.
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    • Oversee the restaurant’s daily operations and service.
    • Ensure compliance with restaurant policies and standard operating procedures.
    • We are seeking a highly motivated and experienced Store Manager to oversee the daily operations of our restaurant.
    • You will serve as a leader on the floor, performing Shift Manager functions while supervising daily operations to maintain an inviting restaurant environment.
    • The Restaurant Manager oversees daily operations of the restaurant, ensuring excellent customer service, efficient staff management, and profitability.
    • Knowledge of food safety regulations and restaurant operations.
    • Oversee daily restaurant operations to ensure smooth and efficient service.
    • At least three (3) years of supervisory experience in a casual‑dining or quick‑service restaurant.
    • Lead the opening and closing of the restaurant, ensuring cash…
    • Oversee daily restaurant operations, including opening and closing procedures.
    • Monitor restaurant equipment and coordinate maintenance or repairs when needed.
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    • Knowledge of restaurant management software.
    • During the absence of the manager, assistant restaurant managers handle customer complaints.
    • Support the manager by ensuring all food served to the customers…
    • Monitor food costs, minimize waste, and inform brand managers of any product and quality concerns.
    • One (1) to two (2) years experience, preferably in the same…
    • Proficient in Microsoft Office and restaurant POS systems.
    • Proven experience managing dine-in restaurant operations with table service.

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Job Post Details

Restaurant General Manager - job post

Biggs
National Capital Region
PHP 200,000 - PHP 500,000 a month

Job details

Pay

  • PHP 200,000 - PHP 500,000 a month

Job type

  • Full-time

Location

National Capital Region

Full job description

ABOUT BIGGS:

Biggs, having been around for 40 years, is a beloved regional fast-casual restaurant chain with 25+ locations across Bicol and CALABARZON composed of both company-owned stores and franchise stores.

As we are looking to further scale our business, we are aggressively strengthening operational excellence, franchise relations, customer experience, systems and infrastructure, leadership development and long-term scalability.

ROLE OVERVIEW:

We don't want administrators, paper pushers, “head office” managers disconnected from operations or purely marketing or customer service professionals.

We ARE looking for operators, culture builders, multi-unit leaders, relationship managers, coaches and mentors and leaders who know how to balance systems and people

This person will become the face of Biggs to franchisees, a key operational leader to store teams and potentially part of the future COO succession pipeline.

This role reports directly to the COO and works closely with ownership and senior leadership.

THIS IS NOT A NORMAL OPERATIONS ROLE.

This is an opportunity to help shape the future of one of the Philippines’ most beloved regional restaurant brands.

RESPONSIBILITIES:

I. Operations Leadership

  • Lead operational performance across both franchise and company-owned stores
  • Improve execution consistency across locations
  • Ensure brand, service, and quality standards are maintained

II. Multi-Unit Leadership

  • Oversee multiple store operations and field leaders
  • Conduct operational reviews and performance coaching
  • Drive operational excellence, profitability, and accountability

III. Franchise Operations & Relationship Management

  • Strengthen franchisee trust and engagement
  • Support franchisees operationally and relationally
  • Ensure alignment between operations, brand standards, and support systems

IV. Systems & Process Improvement

  • Improve SOPs and operational rhythms
  • Strengthen reporting, visibility, and accountability systems
  • Collaborate with Supply Chain, Finance, HR, and Marketing

V. Customer Experience

  • Help elevate Biggs into a more intentional customer experience-driven organization
  • Improve consistency in hospitality, store energy, and service delivery
  • Ensure stores feel operationally excellent AND emotionally memorable

VI. Leadership Development

  • Coach and mentor operations managers and field leaders
  • Help develop future leaders inside the organization
  • Build a high-accountability, low-ego culture

Qualifications:

  • Managed multiple stores (20+) simultaneously
  • Strong operations background in F&B or retail chains
  • Experience leading large teams
  • Strong stakeholder management capability
  • Calmness under pressure
  • Operational discipline balanced with people leadership
  • Open to relocate to Bicol. Package will be discussed

Job Type: Full-time

Pay: Php200,000.00 - Php500,000.00 per month

Work Location: In person

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