Restaurant Management Team jobs

We are seeking a General Manager to lead all Atlas Group operations in El Nido, Palawan. This is the senior executive role in the destination, accountable for the commercial performance, operational standards, compliance and people of every Atlas business line operating there - restaurants and bars, boat tours and marine operations, and villa accommodation as it comes online. The successful candidate will build the management team, operating systems and controls that allow the destination to run to a high standard without daily involvement from ownership, and will act as the senior representative of the Group in El Nido.

KEY RESPONSIBILITIES

Commercial & Financial Leadership

• Own the consolidated El Nido profit and loss across all business lines.
• Prepare the annual budget, capital plan and monthly forecasts for approval by the CEO, and deliver performance against them once approved.
• Exercise spend, procurement and hiring authority within the limits set out in the Group delegation of authority schedule, and escalate anything above those limits.
• Set and review pricing, packaging and yield strategy across F&B, tours and accommodation.
• Control food, beverage, fuel, labour, maintenance and overhead costs against agreed targets.
• Review departmental results monthly with each division head and require corrective action where targets are missed.
• Identify and evaluate new revenue opportunities, partnerships and channels within the destination.

Multi-Division Operational Leadership

• Lead and hold accountable the F&B, Tours, Villa and Facilities division heads.
• Ensure each division operates to documented standards, procedures and checklists, and audit compliance with them.
• Coordinate shared resources across divisions, including labour, transport, procurement, storage and maintenance.
• Ensure the guest journey is coherent across divisions, so that guests moving between restaurants, tours and accommodation experience a single brand.
• Chair regular management meetings and maintain a clear operating rhythm of daily, weekly and monthly reporting.
• Act as the escalation point for any operational issue that cannot be resolved at division level.

Development & Expansion

• Lead the pre-opening and launch of new Atlas units in the destination, including the phased villa accommodation programme.
• Manage site preparation, utilities, prefabricated villa installation, fit-out, snagging and handover to operations in coordination with appointed contractors and consultants.
• Prepare pre-opening budgets, critical path schedules, staffing plans and opening standards for each new unit.
• Support the CEO on lease negotiation, land matters, permitting and local government engagement.
• Ensure new units are integrated into existing operating, financial and reporting systems from day one.

Compliance, Risk & Safety

• Ensure all Atlas operations in El Nido comply with applicable national and local regulatory requirements, including business permits, licensing, food safety, employment law, tourism accreditation and environmental requirements.
• Ensure marine operations comply with all applicable maritime, safety and passenger requirements, and that a single named accountable owner is maintained for the marine compliance register.
• Maintain a destination-wide compliance calendar covering permits, licences, certifications, inspections and renewals.
• Own health, safety and emergency preparedness across all sites and vessels, including incident reporting, investigation and corrective action.
• Ensure adequate insurance cover is in place and that claims are managed properly.
• Protect Group assets, cash, stock and equipment through effective controls and regular audit.

People & Organisational Development

• Build, lead and develop the El Nido management team and hold each member accountable for their division.
• Approve organisational structure, headcount and compensation frameworks within agreed parameters.
• Establish recruitment, onboarding, training and performance management systems across all divisions.
• Develop local talent into supervisory and management positions, reducing dependence on external hires over time.
• Set the standard for conduct, discipline and professional culture across the destination.
• Manage employee relations matters fairly, consistently and in line with Philippine employment law.

Stakeholder & Community Relations

• Represent Atlas Group as the senior on-the-ground contact for local government, barangay officials, regulators, landlords and community stakeholders.
• Build and maintain relationships with tour operators, hotels, agents, suppliers and partners in the destination.
• Manage relationships with key suppliers and contractors, including negotiation and performance review.
• Uphold the Group's reputation and maintain constructive standing within the local community.

Reporting & Governance

• Provide the CEO with regular operational, financial and compliance reporting to an agreed format and calendar.
• Ensure financial records, inventory records and operational documentation are accurate, complete and produced on time.
• Implement and maintain Group policies, delegation of authority and internal controls across the destination.
• Flag material risks, variances and issues to the CEO promptly and without filtering.

KEY PERFORMANCE INDICATORS

• Consolidated El Nido revenue and EBITDA against budget
• Divisional cost performance - food, beverage, fuel, labour and overhead
• Guest satisfaction and review scores across all business lines
• Operating standard audit results by division
• Delivery of new unit openings on time and on budget
• Regulatory, licensing and safety compliance status
• Safety and incident record across venues and vessels
• Management team retention and internal promotion rate
• Accuracy and timeliness of reporting to the CEO
• Asset condition, inventory accuracy and stock loss

QUALIFICATIONS AND EXPERIENCE

• Minimum 8 years of senior hospitality or multi-unit operations experience, including at least 3 years at General Manager, Resort Manager or equivalent level with full profit and loss accountability.
• Proven experience leading multiple departments or business lines through a management team rather than directly.
• Demonstrated track record in budgeting, forecasting, cost control and delivering financial results.
• Pre-opening, launch or expansion experience is strongly preferred.
• Experience in a resort, island, remote-location or tourism-driven market is highly desirable.
• Working knowledge of Philippine regulatory, licensing and employment requirements, or the demonstrated ability to acquire it quickly.
• Familiarity with marine or boat tour operations and associated safety and compliance requirements is an advantage.
• Competent with POS, reservation, property management, inventory and reporting systems.
• Degree in hospitality management, business administration or a related field preferred; an exceptional practical track record will be equally valued.
• Excellent English communication skills; Filipino language ability is an advantage.

PERSONAL ATTRIBUTES

• Commercially rigorous and comfortable owning a profit and loss
• Builds systems and holds people accountable to them
• Visible and hands-on without micromanaging the division heads
• Sound judgement and composure under operational and commercial pressure
• Straightforward, direct communicator who reports bad news early
• Strong developer of local talent
• Personally credible with staff, guests, officials and partners alike
• Comfortable operating with autonomy in a growing, entrepreneurial group
• High personal integrity and discretion

WORK LOCATION AND CONDITIONS

El Nido, Palawan, Philippines. The role requires flexibility to work in line with restaurant operations, including mornings, evenings, weekends, public holidays, peak tourism periods and special events.

Pay: Php27,494.82 - Php85,664.53 per month

Benefits:

• Company Christmas gift
• Company events
• Opportunities for promotion

Ability to commute/relocate:

• El Nido, Palawan: Reliably commute or planning to relocate before starting work (Preferred)

Location:

• El Nido, Palawan (Preferred)

Work Location: In person