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Restaurant Hotel Hiring jobs in Davao City

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    • Manage hotel bookings, customer inquiries, and cancellations for guests and partners.
    • We are hiring Customer Service Representatives for a Travel Account to…
    • View all Sapient BPO Careers - Davao Hub jobs - Davao City jobs
    • Salary Search: Hotel Reservations - One-Day Hiring Process - Fixed Weekends off salaries
    • Previous experience in a restaurant or hospitality setting preferred but not required.
    • Wash dishes, glassware, flatware, pots, and pans.
    • At least 1 year experience in the restaurant industry.
    • Take food and beverage orders by writing them down in order slips.
    • Customer service: 1 year (Required).
    • Take orders and serves food and beverages according to the prescribed standards of service.
    • Graduate of Hotel and Restaurant Management or any related course.
    • Greet and escort customers to their tables.
    • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food…
    • Provide accurate information about hotel accommodations and policies.
    • Assist customers with hotel bookings, reservations, cancellations, and modifications.
    • A graduate of Bachelor of Science in Hospitality Management, Tourism Management, Hotel and Restaurant Management, Marketing Management or any related courses.
    • Provide accurate information about hotel accommodations and policies.
    • Assist customers with hotel bookings, reservations, cancellations, and modifications.
    • Leads the store front liners in delivering high standard quality product and excellent customer service to ensure maximum customer satisfaction.
    • Bachelor’s College Degree in Business Administration, Tourism/Hotel and Restaurant or other related courses.
    • Accuracy and Attention to Details.
    • Provide accurate information about hotel accommodations and policies.
    • Assist customers with hotel bookings, reservations, cancellations, and modifications.
    • Provide accurate information regarding hotel rates, policies, and accommodations.
    • Handle customer inquiries via phone, chat, and email related to hotel…
    • Assist with hotel reservations, cancellations, and booking modifications.
    • Provide accurate information on room availability, rates, and hotel policies.
    • Supervise daily restaurant operations and ensure smooth service.
    • 2–5 years of restaurant management experience.
    • Implement company policies and procedures.
    • Provide accurate information about hotel accommodations and policies.
    • Assist customers with hotel bookings, reservations, cancellations, and modifications.

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Job Post Details

Hotel Reservations - One-Day Hiring Process - Fixed Weekends off - job post

Sapient BPO Careers - Davao Hub
Davao City
Up to PHP 28,000 a week

Job details

Pay

  • Up to PHP 28,000 a week

Job type

  • Permanent
  • Fresh graduate
  • Full-time

Location

Davao City

Full job description

Customer Service Representative – Hotel Reservations

Davao | Onsite

Sapient BPO

About Sapient BPO

Sapient is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our offices are conveniently located in Metro Manila and easily accessible via public transportation, giving you a stable and rewarding career—just like hundreds of our team members who have built their careers with us.

Job Description

We are hiring Customer Service Representatives for a Travel Account to assist customers with travel-related inquiries. You will handle concerns involving flight bookings, reservations, itinerary changes, cancellations, and general travel support while delivering excellent customer service.

Key Responsibilities:

  • Manage hotel bookings, customer inquiries, and cancellations for guests and partners.
  • Offer precise details on room availability, pricing, amenities, and policies.
  • Process reservations efficiently and without errors.
  • Address customer concerns and escalate more complex issues when necessary.
  • Achieve performance goals related to efficiency, quality, and guest satisfaction.
  • Keep thorough and accurate records of bookings and customer interactions.

Work Schedule & Training:

  • Shifting schedules, including nights, weekends, and holidays
  • Full paid travel account and customer service training provided
  • What to expect:
  • Fast-paced, customer-focused environment
  • Exposure to international travel and airline systems

Requirements:

  • High School or Senior High School Graduate (College level or graduate is a plus)
  • Good English communication skills
  • Strong customer service and problem-solving skills
  • Basic computer knowledge and multitasking ability
  • Willing to work onsite in Metro Manila
  • Amenable to shifting schedules

Why Work for Us?

At Sapient BPO, we believe a positive workplace drives great performance.

  • Compensation & Benefits:
  • UP TO 28K monthly basic plus incentives
  • Paid travel account training
  • Clear career growth and promotion opportunities

Workplace Culture:

  • Supportive and team-oriented environment
  • Ongoing coaching and mentorship
  • Employee engagement activities and recognition programs

Apply Now

Build a rewarding career in the BPO industry with Telesys BPO. Apply today and be part of a team that helps customers travel with confidence.

Pay: Up to Php28,000.00 per week

Benefits:

  • Free parking
  • Health insurance
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person

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