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Restaurant Front Desk jobs

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    • Maintain front desk records and reports.
    • With experience in hotel front desk or customer service is an advantage.
    • Attention to detail and organizational skills.
    • View all Luks Lofts Hotel and Residences jobs - Batangas City jobs - Front Desk Agent jobs in Batangas City
    • Salary Search: Front Desk Officer (Hotel) salaries in Batangas City
    • ✅Experience in customer service or front desk operations is an advantage.
    • ✅Welcome and assist guest in a friendly and professional manner.
    • Managing their own calendar, engaging with new client leads, and being available for calls and text messages with questions can be overwhelming.
    • Maintain accurate records and support smooth daily front desk operations.
    • This role is primarily focused on guest services and front desk operations, while…
    • Maintain a neat and organized front desk area.
    • A Front Desk Associate works at the front desk or reception area, welcoming and assisting guests during check-in…
    • Bachelor's Degree holder in Hotel and Restaurant Management, Tourism, Mass Communications, and a similar course.
    • Personable and projects a professional image.
    • Previous experience in customer service or front desk roles, preferably in a hotel environment.
    • Assist with arranging tours, transportation, and restaurant…
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    • Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock.
    • Willingness to perform additional duties to facilitate the…
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    • Attends to all guests’ needs (ex. Refills, ashtrays, etc.) particularly in their section assigned.
    • Ensures that food and beverage orders taken are complete and…
    • Coordinate with other departments regarding inventory and front desk concerns.
    • Assist guests/customers at the front desk and handle inquiries.
    • Ensure orders are complete and presented according to restaurant standards.
    • Willing to learn and follow restaurant standards and procedures.
    • A Front Desk Officer serves as the primary point of contact, managing the reception area, greeting visitors, and handling inquiries.
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    • Employment Type:* Full-time, Permanent.
    • Salary: Minimum Wage / day + Service Charge*.
    • The Front of House (FOH) Staff is responsible for delivering excellent…
    • Manage reservations, walk-ins, and waitlists efficiently using the restaurant’s booking system or logbook.
    • Greet and welcome guests with a warm and professional…
    • Answer and direct phone calls, addressing inquiries about the restaurant and its offerings.
    • Warmly greet and welcome guests upon arrival, ensuring a positive…

Job Post Details

Front Desk Officer (Hotel) - job post

Luks Lofts Hotel and Residences
Batangas City
PHP 15,600 - PHP 18,000 an hour

Job details

Pay

  • PHP 15,600 - PHP 18,000 an hour

Job type

  • Full-time

Location

Batangas City

Full job description

Job Summary

We are looking for a professional and service-oriented Front Desk Officer to be the first point of contact for hotel guests. The ideal candidate will handle check-ins and check-outs, manage reservations, and provide excellent guest service to ensure a pleasant stay.

Key Responsibilities

  • Welcome guests and assist with check-in and check-out procedures
  • Handle reservations, bookings, and cancellations
  • Answer phone calls and respond to guest inquiries
  • Provide information about hotel facilities, services, and local attractions
  • Process payments and maintain accurate billing records
  • Coordinate with housekeeping and other departments for guest needs
  • Handle guest complaints and resolve issues promptly and professionally
  • Maintain front desk records and reports

Qualifications

  • Graduate of Hospitality Management or any related course (preferred)
  • With experience in hotel front desk or customer service is an advantage
  • Excellent communication and interpersonal skills
  • Knowledge of hotel systems (e.g., PMS) is a plus
  • Professional appearance and customer-focused attitude

Preferred Skills

  • Strong problem-solving and multitasking abilities
  • Ability to handle pressure and demanding situations
  • Attention to detail and organizational skills

Working Conditions

  • Willing to work on shifting schedules, including weekends and holidays

Pay: Php15,600.00 - Php18,000.00 per hour

Benefits:

  • Company events
  • Employee discount
  • Paid training
  • Pay raise

Work Location: In person

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