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Report Analyst jobs in Cebu City

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    • Generate weekly and daily KPI reports.
    • Be responsible for real-time reporting and diagnosing trends in key performance metrics.
    • Consolidate reports from different departments.
    • Prepare workforce reports for management review.
    • Develop and maintain Excel and Google Sheets reports.
    • Sales trend and forecast reports.
    • Customer churn and pipeline reports.
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    • Coordinate SMEs to develop, review, and validate report content.
    • Sustainability & Corporate Social Responsibility (CSR) Reporting Specialist.
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    • Submit Fixed Asset reconciliation and other related reports.
    • Bachelor of Science in Accountancy or Management Accounting.
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    • Writing vigilance reports for Medical Devices: 3 years (Required).

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Job Post Details

Reporting Analyst - job post

IntouchCX
3.3 out of 5 stars
Cebu City
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Location

Cebu City

Full job description

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

We are changing the way people think about customer care, and we need your help!

Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? We’re looking for a Reporting Analyst with strong problem solving skills who can thrive in a fast paced, entrepreneurial environment.

As Reporting Analyst, You Will…
  • Be responsible for real-time reporting and diagnosing trends in key performance metrics
  • Generate weekly and daily KPI reports
  • Ensure employee data is current and accurate for assigned program
  • Work in partnership with Operational Leaders and Program Leadership
As Reporting Analyst, You Have…
  • High School Diploma or equivalent is required
  • Experience in leadership and working in a supervisory role
  • Advanced knowledge of MS Word, Excel and Google Docs
  • Proficiency with formulas and pivot tables
  • Excellent communication skills
  • Ability to enter data with a high level of accuracy
  • Adaptability to learn a variety of software programs (such as Javascript)
  • Strong analytical and problem solving skills
  • Flexibility to work evenings and weekends if needed
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