About the Client: Is a well-established professional IT services organization specializing in Managed Services, Cloud Solutions, and IT project delivery. They focus on enabling modern, future-ready workplaces through innovative cloud and mobility solutions. With decades of industry experience, the company partners with leading global technology providers to deliver scalable, value-driven IT solutions tailored to business needs.

Qualified candidates will have multiple years of experience and expertise in maintaining Windows-based networks. The candidate must be technically strong and able to troubleshoot a wide variety of workstation, network, and server issues. This role requires the ability to consistently manage diverse technologies, including Fortinet, Barracuda, Cisco Meraki, and Ubiquiti network environments, while supporting the Cloud Solution. This position works directly on customer networks, so strong communication skills are required.

CompTIA, Microsoft, and Cisco certifications are highly desirable, along with Fortinet (NSE) and Meraki certifications, and a willingness to continue training toward industry certifications is required. Candidatesmust be self-motivated, possess excellent customer service skills, and demonstrate integrity beyond reproach.

Qualifications and Skills

KNOWLEDGE, SKILLS & CERTIFICATIONS

3+ years of experience
Experience working in customer environments
Excellent customer relationship skills
Thrives in a team environment
Strong interpersonal and communication skills
Ability to multitask in a fast-paced environment
Sharp troubleshooting skills
Ability to work independently
Strong organizational and mentoring skills
Ability to mentor team members on technical issues
Experience with remote access tools such as ScreenConnect is a plus
Ability to automate tasks and monitor effectiveness
Proficient in Microsoft Office applications
Willingness to learn ConnectWise PSA
Maintain complete and accurate technical documentation

NETWORKING

Solid background in network administration and architecture
Hands-on experience with Barracuda Networks, Fortinet (FortiGate), Cisco Meraki, and Ubiquiti (UniFi) networking solutions
In-depth understanding of communication protocols (primarily TCP/IP) and routing protocols (e.g., BGP, OSPF)
Technical certifications preferred (A+, MCTS, VTSP, CCENT, CCNA, Fortinet NSE, Meraki ECMS)
Design and deploy functional networks (LAN, WLAN, WAN, VPN)
Installation and configuration of networking hardware including firewalls, routers, switches, and wireless systems across Fortinet, Meraki, and Ubiquiti platforms
Configure and manage Fortinet security policies, SD-WAN, VPNs, and threat protection features
Administer Meraki cloud-managed networking (MX, MS, MR) including monitoring and performance optimization
Deploy and support Ubiquiti UniFi gateways, switches, and wireless infrastructure
Design firewall configurations including NAT, PNAT, ACLs, and content/application filtering policies
Design wireless configurations using SSIDs and authentication methods such as LDAP and RADIUS
Configure VLANs and network segmentation
Recommend improvements to network performance, capacity, and scalability
Utilize network diagnostic, monitoring, and analysis tools
Monitor network performance and integrity
Conduct regular network performance testing
Implement and maintain network security measures

SERVERS, CLOUD, & SECURITY

Windows Server 2016+ design, build, maintenance, and management
Ability to create and deploy physical and virtual server infrastructure
Management of Lights-Out and lifecycle systems (iDRAC or similar)
Support for Hyper-V, VMware, failover clusters, and high-availability environments
Administration of Active Directory and core services (DNS, DHCP, Print, File)
Design and administration of disaster recovery solutions and infrastructure
Administration of Azure and Entra ID
Administration of Exchange Online, SharePoint, OneDrive, and Teams
Understanding of authentication methods including MFA, TOTP, SSO, Conditional Access, and Zero Trust
Strong knowledge of malware detection and remediation techniques
Create, oversee, and test security measures (e.g., access controls and disaster recovery strategies)

Schedule: Night Shift (CST)

Setup: Remote

Why Join STAFFVIRTUAL?

Competitive compensation and benefits package
HMO Day 1 + FREE dependent coverage
De minimis and allowances
Attendance bonus
Paid time offs
Company-provided work setup (laptop, monitor, accessories)
Training, career growth, and global exposure
A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!

Pay: Php71,000.00 - Php75,000.00 per month

Benefits:

Additional leave
Health insurance
Opportunities for promotion
Work from home

Work Location: Remote

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