CSR & Sales Representative

Remote (Philippines) | Full-Time

We are looking for a highly reliable and sales-driven CSR & Sales Representative to support our growing residential cleaning business. This role is ideal for someone with strong customer service skills, confidence on the phone, and the ability to manage leads, scheduling, and follow-ups while delivering an excellent customer experience.

This is a long-term position for someone who can fully own the customer service and sales process and become a dependable part of our operations.

Key Responsibilities:

Customer Service

• Answer inbound calls and respond to web inquiries promptly
• Provide friendly, professional, and clear communication with customers
• Handle customer updates, questions, and service coordination

Sales & Lead Management

• Convert incoming leads into booked estimates and jobs
• Perform consistent follow-up on unsold estimates and inactive leads
• Track and manage the sales pipeline effectively
• Help maintain strong booking and conversion rates

Scheduling & CRM Management

• Manage schedules and appointments inside Jobber
• Send reminders, confirmations, and follow-ups
• Maintain accurate CRM notes and customer records
• Utilize Go High Level for tracking, sales workflows, and training materials

Requirements:

• Strong English communication skills with excellent phone presence
• Sales and customer service experience preferred
• Confident, outgoing, and relationship-focused personality
• Organized, responsive, and detail-oriented
• Ability to multitask and manage follow-ups consistently
• Comfortable learning and working within SOPs and systems
• Experience with Jobber and/or Go High Level is a plus

What We're Looking For:

• Someone proactive and dependable who takes ownership of their role
• A team member who values accountability, responsiveness, and customer experience
• Someone capable of handling CSR and sales responsibilities long-term with minimal supervision
• A professional who can represent our brand confidently and build trust with customers

Why Join Unique Genius?

• Work remotely while supporting established U.S.-based businesses.
• Earn $5-7 per hour based on experience and qualifications.
• Take meaningful ownership of systems, integrations, and improvement projects.
• Expand your expertise across enterprise software, automation, and AI tools.
• Receive ongoing coaching, mentorship, and professional development.
• Access continuous learning through our Learning Management System.
• Participate in weekly company huddles and peer coaching sessions.
• Become part of a collaborative community that values accountability and continuous improvement.

Is This You?

This opportunity is best suited to someone who thrives on the phone and isn't afraid to ask for the sale—not someone who's only comfortable with passive customer support.

You should be prepared to manage a full pipeline of leads and estimates independently, follow up consistently without being reminded, and represent our brand with confidence on every call.

Our Hiring Process

• Submit your application.
• Complete the REGI Blueprint Assessment.
• Complete a One-Way Video Interview.
• Attend a virtual interview with our Talent Acquisition team.
• If selected, we’ll match you with the U.S. client that best fits your skills and experience.
• Receive your offer and begin your onboarding journey.

Apply Today

If you're ready to become the trusted voice behind our customer relationships and a driving force behind our booking and sales pipeline, apply today.

Requirements

• Employment Type: Full-time
• Work Hours: 40 to 40 hours work
• Required Education: High school or equivalent
• Required Experience: Mid level(3) years