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Receptionist jobs in Manila

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    • The Front Office Associate must have a thorough knowledge of all Front Office reports and activities to effectively meet the expectations of guests.
    • View all Hotel Lucky Chinatown, Inc. jobs - Binondo jobs - Office Assistant jobs in Binondo
    • Salary Search: Front Office Associate salaries in Binondo
    • Front Desk and Customer Service.
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    • We are looking for a professional, organized, and customer-oriented Receptionist to create a positive first impression for our guests.
    • Represents the hotel to the guest throughout all stages of the guest's stay.
    • Determines a guest's reservation status and identifies how long the guest will stay…
    • The Receptionist will be the first point of contact for visitors and clients, ensuring a positive experience and efficient operations within our organization.
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    • Welcome and assist guests in a friendly and professional manner.
    • Handle reservations, inquiries, and guest requests.
    • Ensures accurate recording, but not limited to, patients' information, charges, and other miscellaneous information.
    • As the first point of contact for our clients, this full-time role will be responsible for providing exceptional customer service and managing the smooth…
    • Graduate of Hotel and Restaurant Management/ Tourism Management/Hospitality Management.
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Job Post Details

Front Office Associate - job post

Hotel Lucky Chinatown, Inc.
3.5 out of 5 stars
Binondo
PHP 18,128 a month

Job details

Pay

  • PHP 18,128 a month

Job type

  • Full-time

Location

Binondo

Full job description

The Front Office Associate must have a thorough knowledge of all Front Office reports and activities to effectively meet the expectations of guests. Performs daily check-in and check-out. Provide guest assistance and achieve “Total Guest Satisfaction." To comply with work schedules according to hotel occupancy forecast.

Administrative Tasks

· Comply with hotel policies and procedures.

· Ensure that all daily, weekly, and monthly reports are processed.

· Attend all meetings and training as scheduled.

· Maintain good communication with other related Departments.

· Perform any other duties as may be assigned by the Management.

· Keeping all documents confidential.

Operational Tasks

· Facilitate checking guests in and out.

· Performs Cash report, transactions and remittance effectively

· Assign rooms for arriving guests and assist with room and site inspection requests.

· Communicate all activities and incomplete service requests to the next shift and other departments, and ensure the supervisor is kept informed.

· Be aware of and familiar with hotel products, facilities, activities and services provided and be able to explain them to guests.

· Never divulge any information of in-house guests to outside callers.

· Attending to guest calls and request.

Guest Relations

· Promoting the brand and the property.

· Providing Guest Service Excellence.

· Identifying guest issues and resolve it.

Job Type: Full-time

Pay: Php18,128.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Staff meals provided

Work Location: In person

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