Provide customer service via email in relation to general administration support and follow specific policies and procedures to close out work requests.
Provide customer service via email or phone calls & answer customer/agency’s question regarding product, process, policy.
Strong spoken and written English.
This role is responsible for managing frontline customer contacts (various media) and undertaking the appropriate action to resolve the customer’s concern …
Provides project management leadership and support for
QBE GSSC and effectively executes all assigned projects within agreed timelines, quality and cost.
To manage processing and reporting of reinsurance collections and premiums activities ensuring the accuracy and consistency of underlying data, and to liaise…
Provide customer service via email & answer customer/agency’s question regarding product, process, policy.
Handle Renewal and Endorsement items in accordance…
Manage the preparation and maintenance of accurate accounting records, reports and accounts, financial returns, as required.
Responsible as a senior team member for supporting the GSSC Chief Risk Officer in the implementation of the Group Risk Management Strategy (RMS) as well as…
Review and reconcile credit control reports and broker / customer statements.
Take ownership of the ledger and ensure that all avenues are explored to collect…
Perform service desk activities including the capture, analysis and management of customer problems and incidents in alignment with IT policies and procedures.
The role will lead improvements to workforce planning, structural management, and management information use.
Assist in cultivating a cooperative atmosphere.
Based in Cebu and reporting to the Senior Manager, Financial Controls Assurance, this role will undertake control audits across the Global
Provides input into business decisions through the data analysis of trends and business opportunities using both standard and specialised models/systems.
Improve business growth with the use of technology for product enhancements and system designs elicited from the BA/QA.
Attend other meetings as necessary.
Participate in project-based process improvement analysis and design with a focus on reducing process gaps, process re-engineering and improving process…
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