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Medical Assistance Chat Representative | Beginner-Friendly | Up to ₱35K | Pasig City
PHP 25,000 - PHP 35,000 a month
Permanent, Fresh graduate, Full-time

Job details

PHP 25,000 - PHP 35,000 a month
Permanent, Fresh graduate, Full-time
Marikina

Full job description

Medical Assistance Chat Representative | Beginner-Friendly | Up to ₱35K | Pasig City
Ready to Start Your Healthcare Support Career?

Finding a beginner-friendly non-voice BPO opportunity can be challenging, especially when many employers require previous experience. If you prefer assisting customers through chat rather than phone calls, this could be the opportunity you've been looking for.

At Sapient, you can begin your career in medical assistance even without previous BPO or healthcare experience. Through paid training and hands-on experience, you'll learn how to respond to medical-related inquiries, assist customers with healthcare service concerns, and develop valuable written communication, multitasking, and problem-solving skills.

Start where you are. Learn the role. Level up with Sapient.

What's in It for You?

  • Up to ₱35,000 monthly
  • HMO from Day 1
  • Paid training
  • Performance incentives
  • Night differential
  • Overtime pay
  • Holiday pay
  • Paid leave credits
  • 13th Month Pay
  • Government-mandated benefits
  • Employee recognition programs
  • Career growth opportunities

Qualifications for a Medical Assistance Chat Representative

  • High School, Senior High School, or College Graduate
  • Beginner-friendly opportunity
  • No previous BPO, call center, or healthcare experience required
  • Fresh graduates and first-time job seekers are welcome
  • Career shifters are encouraged to apply
  • Strong written English communication skills
  • Good typing and computer skills
  • Strong attention to detail and accuracy
  • Good problem-solving and customer service skills
  • Ability to manage multiple chat conversations when required
  • Willingness to learn healthcare support systems and procedures
  • Willing to work onsite in Pasig City
  • Willing to work shifting schedules, including weekends and holidays when required

Medical Assistance Chat Job Responsibilities

As a Medical Assistance Chat Representative, you will:

  • Assist customers with medical and healthcare-related inquiries through live chat
  • Respond to questions about healthcare services, benefits, and account concerns
  • Provide clear, professional, and accurate written responses
  • Guide customers through medical service inquiries and related requests
  • Review and update customer information using authorized company systems
  • Document chat interactions accurately
  • Manage multiple chat conversations while maintaining service quality
  • Escalate complex or sensitive concerns to the appropriate team
  • Follow company policies, healthcare privacy guidelines, and established procedures
  • Meet quality, productivity, and customer satisfaction goals

Ready to Begin Your Healthcare Career?

No previous BPO experience? No problem.

If you're a fresh graduate, first-time job seeker, or career shifter looking for a beginner-friendly non-voice opportunity, this is your chance to build valuable skills, gain professional experience, and explore a career in healthcare customer support.

Apply today and take your first step toward a rewarding career with Sapient in Pasig City.

Start where you are. Learn the role. Level up with Sapient.

Pay: Php25,000.00 - Php35,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Opportunities for promotion
  • Paid training

Work Location: In person

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