Philippine Airlines, Flight Attendant jobs

Customer Service Representative – Financial Account

Onsite | ₱19,000–₱31,000/month | Full-time | Davao City

Build a Career in Customer Service and Financial Services

Looking for a stable customer service opportunity with competitive pay and career growth? This Financial Account Customer Service Representative position gives you the opportunity to develop valuable customer service and financial services experience while receiving training to help you succeed in the role.

Whether you have previous BPO experience or are looking for an opportunity to start your career, qualified applicants are welcome to apply.

Job Overview

Position: Customer Service Representative – Financial Account

Salary: ₱19,000–₱31,000 per month

Location: Davao City

Work Setup: Onsite

Employment Type: Full-time

Experience: With or without BPO or call center experience are welcome to apply

Compensation and Benefits

• Competitive salary package of ₱19,000–₱31,000 per month
• Performance-based incentives and bonuses
• Paid financial account training
• Skills development and upskilling opportunities
• Career growth and advancement opportunities
• Structured onboarding and training support

About the Role

As a Customer Service Representative for a Financial Account, you will assist customers with account-related inquiries, billing concerns, transactions, payments, and general financial service requests.

You will be expected to provide accurate and professional assistance while following established procedures and security guidelines. Attention to detail, good communication skills, and a customer-focused approach are important in this role.

This opportunity is suitable for individuals who want to develop their customer service skills while gaining experience in the financial services industry.

What You Will Do

• Handle customer inquiries through phone, chat, or email related to financial services
• Assist customers with account inquiries, billing concerns, transactions, and payments
• Provide accurate information based on established account guidelines and procedures
• Help customers understand available services and appropriate solutions
• Resolve customer concerns professionally and efficiently
• Follow required security, privacy, and account-handling procedures
• Maintain accurate records of customer interactions and transactions
• Escalate complex or sensitive concerns to the appropriate team
• Meet established quality, productivity, compliance, and customer satisfaction standards
• Maintain professionalism and attention to detail during every customer interaction

Qualifications

• High School or Senior High School graduate; college-level applicants and graduates are welcome
• With or without BPO or call center experience are welcome to apply
• Good English communication skills, both verbal and written
• Strong customer service and interpersonal skills
• Good attention to detail and ability to follow procedures
• Basic computer skills and ability to navigate multiple applications
• Good problem-solving and multitasking skills
• Willing to work onsite in Davao City
• Willing to work on shifting schedules, including weekends, nights, and holidays when required

Training and Work Setup

• Onsite position in Davao City
• Paid financial account training
• Structured onboarding and training support
• Shifting schedules may include weekends, evenings, nights, and holidays
• Opportunities to develop customer service and financial services knowledge

Why Apply for a Financial Account?

A financial account can be a strong opportunity for applicants who want to develop professional skills that can be valuable across customer service, banking, financial services, and other business-related roles.

Experienced BPO professionals can use the opportunity to strengthen their customer service background, while applicants without BPO experience can receive training and develop skills in communication, problem-solving, account handling, and customer support.

With a ₱19,000–₱31,000 salary range, paid training, performance incentives, and career growth opportunities, this role offers a strong starting point for applicants looking to build a long-term career.

Location

Davao City – Onsite

If you're ready to develop your customer service career and gain experience in the financial services industry, apply today.

Pay: Php19,000.00 - Php30,000.00 per month

Benefits:

• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person