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Pure Non-Voice Representatives | Open for No experience | Paid Training
Sapient Corp Manila
Caloocan
PHP 20,000 - PHP 25,000 a month
Permanent, Full-time
Apply now

Job details

PHP 20,000 - PHP 25,000 a month
Permanent, Full-time
Caloocan

Full job description

Customer Service Representative (CSR)

Onsite | Full-time | Fresh Graduates Welcome | Competitive Salary

BENEFITS

  • Competitive Salary Package
  • HMO Coverage
  • Night Differential Pay
  • Rice Allowance
  • Paid Leaves
  • Holiday and Overtime Pay
  • Mental Wellness Program Starting Day 1
  • Insurance Coverage Starting Day 1
  • Free Medical Insurance upon Regularization (including common-law partners)
  • Government-Mandated Benefits
  • 13th Month Pay
  • Career Growth Opportunities

ROLE SUMMARY

As a Customer Service Representative, you will handle customer concerns, provide accurate information, and ensure excellent service across different communication channels depending on the assigned account.

RESPONSIBILITIES

  • Handle customer inquiries and concerns in a professional manner
  • Provide accurate information, solutions, and assistance
  • Support account-related tasks such as billing, orders, or troubleshooting (depending on account)
  • Maintain high-quality customer service standards
  • Document all interactions accurately in the system
  • Meet performance and productivity targets

QUALIFICATIONS

  • Must be at least 18 years old
  • High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
  • College fresh graduates and undergraduates are welcome to apply
  • Applicants with or without BPO experience are welcome
  • Good communication skills
  • Willing to work onsite and on shifting schedules
  • Must be currently residing within Metro Manila (if required per account)

WORK SETUP

  • Onsite Work Setup
  • Full-time Position
  • Shifting Schedule

APPLY NOW

Start your career as a Customer Service Representative and gain valuable experience in the BPO industry. Fresh graduates and applicants with or without experience are highly encouraged to apply.

Pay: Php20,000.00 - Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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