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IT Helpdesk - job post

Addiction Pet Foods
2.0 out of 5 stars
Pasig•Remote

Job details

Job type

  • Part-time

Full job description

About the Job:
We’re Hiring: Part-Time Helpdesk / IT Support (Remote)
We are looking for a reliable and proactive Helpdesk / IT Support who can start ASAP. This role is ideal for someone who is eager to take on tasks, solve technical issues quickly, and take initiative in improving day-to-day IT support for a fully remote team.
If you are resourceful, responsive, and comfortable working independently, we’d like to hear from you.
What You’ll Do:
  • Provide remote technical support and troubleshooting for hardware, software, and connectivity issues.
  • Assist users with cloud-based applications and remote access tools.
  • Monitor and manage systems using RMM and IT management platforms.
  • Support basic cybersecurity practices and help keep devices and accounts secure.
  • Maintain IT asset records and assist in occasional on-site asset checks.
  • Take initiative in handling tasks and suggesting improvements where needed.

What We’re Looking For:
  • Experience in helpdesk, IT support, or remote troubleshooting.
  • Knowledge of remote support applications, RMM tools, and cloud-based apps.
  • Familiarity with IT management platforms and basic cybersecurity practices.
  • Has initiative, is eager to learn, and willing to take on tasks proactively.
  • Can work with minimal supervision and communicate clearly with users.

Work Setup:
  • Part-time: 4-6 hours per day, 5 days per week.
  • Fully remote.
  • May be asked to do rare on-call support for urgent concerns.
  • With occasional onsite visits for asset checking.

Can start ASAP
Apply now if you are ready to join immediately and support a remote team with dependable IT helpdesk service.
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