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Medical Records Specialist
Psychiatry of Texas
·
1.4
Philippines
•
Remote
PHP 30,000 - PHP 55,000 a month
Full-time
Apply now

Job details

PHP 30,000 - PHP 55,000 a month
Full-time
Remote in Philippines

Full job description

Job Title - Medical Records Specialist
Job Type - Full-Time
Location - Remote — Philippines
Work Schedule - Weekday Schedule | Monday–Friday
Aligned with U.S. business hours

About PsychPlus
The current delivery model for mental health care in the United States is broken, and PsychPlus is on a mission to fix it.

PsychPlus is reimagining how mental health care is delivered through a digital-first, modern approach to psychiatry and therapy. We support patients both virtually and in person across Texas, combining exceptional clinical care with best-in-class technology to improve access, affordability, and outcomes.

Join us as we work toward ensuring that every individual has access to high-quality mental health care.

About the Role
PsychPlus is seeking a detail-oriented Medical Records Specialist to support U.S.-based healthcare providers by managing, reviewing, and maintaining accurate patient medical records. This role plays a critical part in ensuring documentation accuracy, timely processing of records, and compliance with U.S. healthcare regulations and organizational standards.

This is a full-time, remote position based in the Philippines, requiring strong attention to detail, familiarity with EMR/EHR systems, and the ability to work independently within structured workflows.

Key Responsibilities
1. Medical Records Management

  • Review, organize, and maintain patient medical records within EMR/EHR systems
  • Ensure clinical documentation is complete, accurate, and properly formatted
  • Upload, index, and reconcile external medical records and supporting documents

2. Documentation Processing & Coordination

  • Process medical record requests, releases of information (ROI), and chart audits
  • Track, follow up on, and resolve missing or incomplete records
  • Coordinate with providers, internal teams, and external facilities to address documentation gaps

3. Compliance & Quality

  • Maintain strict compliance with HIPAA, data privacy regulations, and PsychPlus policies
  • Support quality assurance initiatives and documentation audits
  • Respond to internal and external record-related inquiries in a timely and professional manner

4. Reporting & Support

  • Assist with data abstraction and record-related reporting as needed
  • Maintain logs and trackers to support operational and compliance reporting

Required Qualifications

  • Bachelor’s degree or relevant experience in healthcare administration, medical records, or a related field
  • 1–2 years of experience in medical records, health information management, or a similar healthcare role
  • Familiarity with EMR/EHR systems and electronic document management
  • Strong attention to detail and organizational skills
  • Excellent written and verbal English communication skills
  • Ability to work full-time Monday–Friday in a remote environment aligned with U.S. business hours
  • Reliable internet connection and a professional home office setup
  • Experience working with U.S. healthcare systems

Preferred Qualifications

  • Knowledge of HIPAA, medical record retention, and documentation standards
  • Experience with EMR platforms used in behavioral health or psychiatry
  • Prior exposure to behavioral health or mental health documentation workflows
  • Ability to work independently with minimal supervision

Why Join PsychPlus?
At PsychPlus, we operate with a performance-driven, merit-based culture. We move fast, value ownership, and expect accountability, while providing opportunities to grow and make a meaningful impact.

Your work directly supports clinical accuracy, compliance, and continuity of care, helping providers focus on delivering exceptional mental health services. When you succeed, our patients succeed, and together we move closer to solving the mental health crisis.

Equal Opportunity Statement
PsychPlus is an equal opportunity employer. Employment decisions are made based on qualifications, experience, and business needs.

Pay: Php30,000.00 - Php55,000.00 per month

Application Question(s):

  • Do you have at least 1 year of experience working with medical records, health information management, or clinical documentation?
  • Do you have hands-on experience using EMR/EHR systems to review or manage patient records?
  • Are you familiar with HIPAA and U.S. healthcare documentation privacy requirements?
  • Are you able to work full-time remotely from the Philippines on a Monday–Friday schedule aligned with U.S. business hours?
  • Do you have a reliable internet connection and a professional remote work setup?
  • What are your salary expectations?
  • How soon can you join us?

Work Location: Remote

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