Ojt With Allowance, Hotels jobs in Parañaque

Hotel Booking Assistance | Email & Chat Support | Non-Voice Account – Manila

We are looking for Customer Support Representatives to handle hotel booking assistance through email and chat. This is a pure non-voice account, meaning there are no outbound or inbound phone calls.

The role involves assisting customers with hotel reservations, booking inquiries, modifications, cancellations, and other travel-related concerns through written communication channels.

Responsibilities

• Assist customers through email and chat support.
• Handle hotel booking inquiries, reservations, modifications, and cancellations.
• Provide accurate information about hotel availability, rates, policies, and booking details.
• Resolve customer concerns professionally and efficiently.
• Review and update reservation information.
• Coordinate with hotels and internal teams when necessary.
• Maintain accurate records of customer interactions and transactions.
• Follow company procedures and quality standards.

Qualifications

• Open to applicants with no experience.
• Fresh graduates and career shifters are welcome to apply.
• Good written English and communication skills.
• Basic computer and internet skills.
• Good typing and multitasking abilities.
• Detail-oriented and willing to learn.
• Customer-service oriented.
• Willing to work on shifting schedules, weekends, and holidays when required.

Position Highlights

• 100% Non-Voice
• Email & Chat Support
• No Calls
• Hotel/Travel Account
• Open to No Experience
• Training provided
• Career growth opportunities
• Location: Manila

Pay: Php19,000.00 - Php30,000.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• On-site parking
• Paid training
• Promotion to permanent employee

Work Location: In person