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    • This role involves reviewing and verifying information, handling assigned cases, communicating through email and phone, and ensuring issues are properly…
    • View all iStaff Solutions Inc. jobs - Pasig jobs - Back Office Executive jobs in Pasig
    • Salary Search: Back Office & Verification Agent salaries in Pasig
    • See popular questions & answers about iStaff Solutions Inc.
    • Graduate of any Business-related course.
    • With at least 1 year experience in Franchise, Sales, Marketing, or Administrative work.
    • Handle a variety of back office and administrative tasks for customers.
    • You’ll help customers navigate the product, resolve issues efficiently, and support day-…
    • BPO, customer service, or back-office experience is an advantage but not required.
    • We are looking for a Back Office & Verification Support Representative to…
    • The role will handle daily front desk operations while also supporting Long-Staying Guest (LSG) sales and account management.
    • Graduate of Business Administration or any related four-year course.
    • Male / Female with pleasing personality and very good interpersonal skills.
    • Sample global fare at Novotel Manila Araneta City’s all-day dining establishment Food Exchange Manila, unwind with personalized cocktails at the Gourmet Bar or…
    • Welcome and assist clients, visitors, and guests professionally.
    • Answer phone calls, emails, and inquiries promptly.
    • Graduate of any 4-year course.
  • View similar jobs with this employer
    • This role is responsible for managing front desk operations, handling inquiries, directing calls, and providing administrative support to ensure smooth office…
    • Monitor and replenish office supplies and coordinate supply orders when needed.
    • Assist in preparing reports, presentations, and other office documents.
    • Familiarity with office organization and optimization techniques.
    • Answer telephones and respond to inquiries via telephone or email.
    • Process office supply requests and coordinate with vendors.
    • Coordinate office maintenance requests and follow up with service providers.
    • Candidate must be a graduate of any bachelor's degree.
    • Fresh graduates are welcome to apply.
    • Experience in sales is an advantage.
    • Proficient in MS Office Suite.
    • ■ Assist with diverse administrative tasks, scheduling, and office correspondence.
    • ■ High-level proficiency with office software (Word, Excel, Outlook).
    • Meet or exceed monthly, quarterly, or annual sales quotas through proactive customer outreach and closing deals.
    • Job Types: Full-time, Permanent.

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Back Office & Verification Agent
iStaff Solutions Inc.
·
4.0
Pasig
From PHP 22,000 a month
Permanent
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Job details

Here’s how the job details align with your profile.

Pay

From PHP 22,000 a month

Job type

Permanent

Full job description

We’re looking for a detail-oriented and motivated Back Office & Verification Agent to join our team. This role involves reviewing and verifying information, handling assigned cases, communicating through email and phone, and ensuring issues are properly resolved.

What You’ll Do

  • Review, verify, and process assigned cases.
  • Follow established procedures and guidelines to ensure accurate processing.
  • Handle email and outbound calls as needed.
  • Manage and update tickets and case records.
  • Coordinate with customers and internal or external parties when necessary.
  • Identify the appropriate action to resolve issues.
  • Provide accurate information and appropriate solutions within required timelines.
  • Maintain proper documentation and records.
  • Handle multiple tasks while meeting quality and productivity standards.
  • Perform other related tasks assigned by the Supervisor.

What We’re Looking For

  • Fresh graduates and applicants with 0–6 months of related experience are welcome to apply.
  • Good written and verbal communication skills
  • Detail-oriented and organized
  • Good problem-solving skills
  • Comfortable using computers and basic workplace applications
  • Able to multitask and manage time effectively
  • Willing to learn and follow established processes
  • Willing to work onsite in Ortigas Center, Pasig

No extensive experience required — we value your willingness to learn, attention to detail, and communication skills.

Pay: From Php22,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Paid training
  • Pay raise

Work Location: In person

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