Office Trinoma jobs in Quezon City

We’re looking for a detail-oriented and motivated Back Office & Verification Agent to join our team. This role involves reviewing and verifying information, handling assigned cases, communicating through email and phone, and ensuring issues are properly resolved.

What You’ll Do

• Review, verify, and process assigned cases.
• Follow established procedures and guidelines to ensure accurate processing.
• Handle email and outbound calls as needed.
• Manage and update tickets and case records.
• Coordinate with customers and internal or external parties when necessary.
• Identify the appropriate action to resolve issues.
• Provide accurate information and appropriate solutions within required timelines.
• Maintain proper documentation and records.
• Handle multiple tasks while meeting quality and productivity standards.
• Perform other related tasks assigned by the Supervisor.

What We’re Looking For

• Fresh graduates and applicants with 0–6 months of related experience are welcome to apply.
• Good written and verbal communication skills
• Detail-oriented and organized
• Good problem-solving skills
• Comfortable using computers and basic workplace applications
• Able to multitask and manage time effectively
• Willing to learn and follow established processes
• Willing to work onsite in Ortigas Center, Pasig

No extensive experience required — we value your willingness to learn, attention to detail, and communication skills.

Pay: From Php22,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Paid training
• Pay raise

Work Location: In person