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Non-Voice Customer Service Representative (WFH) – Freight Forwarding / Logistics
CargoBoss Philippines
Remote
From PHP 20,000 a month
Fresh graduate, Full-time
Apply now

Job details

From PHP 20,000 a month
Fresh graduate, Full-time
Remote

Full job description

We are hiring NON-VOICE CSRs — but be clear: this is a real job, not an easy chat gig.

PLEASE SEND YOUR RESUME TO OUR EMAIL ADDRESS.
Applications will ONLY be accepted if:

  • Resume is attached (PDF format)
  • Email has a proper subject line
  • Email includes a brief background of yourself, and your work history

We need people who:

  • respond FAST
  • think logically
  • has critical thinking
  • don’t disappear during shifts
  • don’t wait to be spoon-fed
  • can work properly and responsibly from home

If you are slow, easily distracted, or can’t multitask — please don’t apply.

About Us

CargoBoss Philippines is a China-to-Philippines freight forwarding company serving thousands of local entrepreneurs.

Work Schedule

  • Morning Shift: 8:00 AM – 5:00 PM (PH Time)
  • Mid Shift: 12:00 PM – 8:00 PM (PH Time)

Candidates must be willing to work either shift, as assigned.

What You’ll Do

  • Respond to customer inquiries via Facebook, Instagram, TikTok & other channels
  • Guide users through the import and shipping process
  • Accurately provide quotations, timelines, and package-related information
  • Promote CargoBoss services to potential customers
  • Communicate clearly and professionally at all times
  • Work with speed, accuracy, and accountability

Qualifications

  • At least Senior High School Graduate
  • Laptop + reliable internet connection
  • Fast typing skills (min. 50 WPM)
  • Strong reading comprehension and attention to detail
  • Can follow instructions and workflows correctly
  • Quiet, reliable home work environment
  • Must be able to work independently and deliver results — not just “pass time” online

Preferred (Not Required but a BIG Advantage)

  • Experience with importing or Alibaba
  • Experience in logistics / freight forwarding / e-commerce
  • Familiarity with rates, CBM, or tracking processes

How to Apply
Email your resume to: hiring@cargoboss.ph
Subject: CargoBoss Hiring - CSR

Email Body:

  • Brief background about yourself
  • Why we should choose you as our next Customer Service Representative

Attachment: Resume in PDF format
If you have prior experience in logistics, please include it in your email.

Job Type: Full-time

Pay: From Php20,000.00 per month

Work Location: Remote

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