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Non Bpo jobs in Manila

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    • Respond to customer inquiries through live chat and other non-voice communication channels.
    • We are currently hiring Chat Support Representatives for a *Non-…
    • View all Sapient Philippines Careers jobs - Las Piñas jobs
    • Salary Search: Chat Support/Non-Voice - Open to no BPO experience - Dayshift/Nightshift salaries
    • URGENT HIRING FOR CUSTOMER SERVICE REPRESENTATIVE POSITION !! *.
    • Earn here 20,000 up to 32,000 Salary Package (15% Night Differential ) + Monthly Incentives.
    • Respond to customer inquiries via email and chat in a timely and professional manner.
    • Provide accurate and relevant information regarding products, services,…
    • Work Hours: 8 hours/day, shifting schedule (including regular and special non-working holidays); 4 days off per month.
    • 1–3 years of experience in:
    • Respond to customer inquiries through live chat and other non-voice communication channels.
    • Malate, Manila | Onsite | Up to ₱27,000/month | Full-time*.
    • Respond to customer inquiries via email and chat in a timely and professional manner.
    • Provide accurate and relevant information regarding products, services,…
    • This role requires full onsite work and will be supporting live chat services for a video game client.
    • Deliver excellent customer support to players.
    • With or without BPO Experience.
    • Completed at least Senior High School or two (2) years of college education.
    • Paid training from day one.
    • Provide non-voice customer support for a US telecommunications account.
    • Handle customer concerns through written communication channels.
    • With Sales or Financial Experience.
    • Completed at least Senior High School or two (2) years of college education.
    • Paid training from day one.
    • Paid training on non-voice processes and platforms.
    • Start your career in non-voice customer support at Sapient and help clients through chat and email while…
    • With 6 months BPO Experience.
    • Completed at least Senior High School or two (2) years of college education.
    • Paid training from day one.
    • Monitoring of Tiktok Shop Center.
    • Reports to the Operations Supervisor with all progress, keeping them updated on the progress of the staff and the completion…
    • With 1 year BPO Experience.
    • Completed at least Senior High School or two (2) years of college education.
    • Paid training from day one.
    • Onsite | Full-time | Fresh Graduates Welcome | Competitive Salary*.
    • Mental Wellness Program Starting Day 1.
    • Insurance Coverage Starting Day 1.

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Job Post Details

Chat Support/Non-Voice - Open to no BPO experience - Dayshift/Nightshift - job post

Sapient Philippines Careers
Las Piñas
From PHP 27,000 a month

Job details

Pay

  • From PHP 27,000 a month

Job type

  • Permanent
  • Full-time

Location

Las Piñas

Full job description

Chat Support/Non-Voice Representatives

Job Type: Full-time
Industry: BPO / Customer Service
Work Location: On-site

Job Summary

We are currently hiring Chat Support Representatives for a Non-Voice Account to assist customers through live chat, email, and other digital communication platforms. You'll answer inquiries, resolve concerns, process customer requests, and provide accurate information while delivering an excellent customer experience without handling phone calls.

Competitive Compensation & Benefits

  • Up to ₱27,000 monthly basic salary
  • Performance incentives and bonuses
  • Paid training and development programs
  • Clear career growth opportunities
  • 13th Month Pay
  • Government-mandated benefits

Key Responsibilities

  • Respond to customer inquiries through live chat and other non-voice communication channels.
  • Assist customers with account-related concerns, orders, product information, and service requests.
  • Provide accurate, professional, and timely written responses.
  • Resolve customer concerns while maintaining a high level of customer satisfaction.
  • Document customer interactions accurately using company systems.
  • Escalate complex concerns to the appropriate department when necessary.
  • Handle multiple customer conversations simultaneously while maintaining service quality.
  • Meet quality assurance, productivity, and customer satisfaction targets.

Qualifications

  • At least High School or Senior High School graduate.
  • Previous BPO, banking, financial services, or customer service experience is an advantage but not required.
  • Excellent verbal and written communication skills.
  • Good problem-solving and interpersonal skills.
  • Basic computer and typing skills.
  • Ability to handle confidential information responsibly.
  • Comfortable working in a fast-paced environment.
  • Willing to work on-site and on shifting schedules, including weekends and holidays when required.

Ready to build your career in the banking and BPO industry? Apply now and become part of our growing customer service team!

Pay: From Php27,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Health insurance
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person

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