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- Global Medical Virtual AssistantsQuezon City
- A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider,…
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- Eye Can Philippines Inc.Manila
- Accommodation will also be provided or covered when overnight travel is required.
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- Sapient Corp ManilaManila
- Must be currently residing within Metro Manila (if required per account).
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- Sapient Corp ManilaQuezon City
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- OpsArmyManila
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- Global Medical Virtual AssistantsQuezon City
- A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider,…
- Global Medical Virtual AssistantsQuezon City
- A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider,…
- Divine Grace Medical CenterGeneral Trias
- Nursing documentation in the patient’s medical records are completed accordingly.
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- AIAMakati
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- Access HealthcarePasay
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- Equicom Services, Inc.Binondo
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- Perpetual Help Medical Center - Las PiñasLas Piñas
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- Job Types: Full-time, Fixed term.
Job Post Details
Medical Virtual Assistant - job post
Quezon City•Remote
PHP 540,000 - PHP 546,000 a year
Job details
Pay
- PHP 540,000 - PHP 546,000 a year
Job type
- Full-time
Full job description
A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.
TASKS:
- Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
- Maintaining great phone etiquette
- Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen
- Verifying healthcare insurance coverage and eligibility
- Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping
- Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
- Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
- Strictly adhering and complying with the HIPAA policy
Requirements
QUALIFICATIONS:
- Must have excellent verbal and written English communication skills
- At least 1-2 years of experience in a medical-related background
- Familiar with medical terminologies
- A healthcare-related degree is highly preferred
- Intermediate skills with Google Workspace and/or Microsoft Office
- HIPAA Certification is a plus
- Strong attention to detail
- Impartial
- Highly organized
- Computer savvy
- Open to working night shifts
MINIMUM SYSTEM REQUIREMENTS:
- PRIMARY SYSTEM
-
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- BACK-UP SYSTEM
-
- OPTION 1 (BACKUP SYSTEM):
-
-
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: at least Windows 11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise-cancelling feature (Optional)
- OPTION 2 (POWER SUPPLY - UPS):
-
- Must be capable of powering your work station for at least 3 hours
- Typically a device with 240Wh or higher will be sufficient
- Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
-
- PRIMARY INTERNET CONNECTION
-
- DSL / Fiber Connection - Minimum of 100mb/s contracted
- BACK-UP INTERNET CONNECTION
-
- Minimum of 20mb/s (Cell)
RECOMMENDED SYSTEM REQUIREMENTS
- PRIMARY SYSTEM
-
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
- Computer Memory/RAM: 16.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- BACK-UP SYSTEM
-
- OPTION 1 (BACKUP SYSTEM):
-
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
- Computer Memory/RAM: 16.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- OPTION 2 (POWER SUPPLY - UPS):
-
- Must be capable of powering your work station for at least 3 hours
- Typically a device with 240Wh or higher will be sufficient
- Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
- PRIMARY INTERNET CONNECTION
-
-
- DSL / Fiber Connection - Minimum of 500mb/s contracted
-
- BACK-UP INTERNET CONNECTION
-
-
- Minimum of 20mb/s (Cell or wired)
-
Benefits
RATE AND REWARDS:
- Starting rate is $800 (USD) monthly
- Employment Type: Independent Contractor
- Free Training
- Paid Time Offs
- HMO Coverage
- Optical Rewards
- Performance-Based Increase
- Permanent Work From Home
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