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Non-Voice Agent | No Calls | Pampanga
Sapient Nexus
Angeles
PHP 20,000 - PHP 27,000 a month
Permanent, Fresh graduate, Full-time

Job details

Here’s how the job details align with your profile.

Pay

PHP 20,000 - PHP 27,000 a month

Job type

Permanent
Fresh graduate
Full-time

Full job description

Chat Support Representative | Clark, Pampanga

Metacom Careers is hiring a Chat Support Representative for a non-voice account. No BPO or chat support experience required — related experience is a plus.

Job Details

  • Position: Chat Support Representative
  • Account Type: Non-Voice
  • Work Setup: Onsite
  • Schedule: Shifting Schedule
  • Employment Type: Full-Time
  • Salary: Competitive Package (discussed upon application)
  • Education: High School Graduate / Senior High School Graduate

Responsibilities

  • Respond to customer inquiries via live chat
  • Handle multiple chat conversations at once
  • Provide product, service, and account information
  • Troubleshoot basic concerns and escalate complex tickets
  • Maintain accurate records in the ticketing system
  • Follow brand tone and communication guidelines
  • Meet response time and CSAT targets

Qualifications

  • High School Graduate (old curriculum) or Senior High School Graduate
  • No chat support or BPO experience needed — a plus if you have it
  • Strong written English and grammar
  • Good typing speed and accuracy
  • Able to multitask across chats
  • Willing to work onsite on a shifting schedule

Why Join Metacom Careers

  • No experience needed to start — full tool and process training provided
  • Great fit for strong writers who prefer not to take calls
  • Builds written communication and multitasking skills
  • Growth path to Senior Support, QA, or Team Lead

Apply Now — Start your Chat Support Representative career with Metacom Careers today.

Pay: Php20,000.00 - Php27,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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