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Job Post Details

Service Crew
Iloilo City
PHP 13,000 - PHP 16,000 a month
Permanent, Fresh graduate

Job details

PHP 13,000 - PHP 16,000 a month
Permanent, Fresh graduate
Iloilo City

Full job description

Key Responsibilities

  • Welcome and assist guests in a friendly, courteous, and professional manner. -
  • Provide information about FantasyWorld's attractions, activities, rules, and safety guidelines.
  • Assist children, parents, and guardians with their inquiries and concerns.
  • Monitor assigned play areas and ensure guests follow safety rules and procedures.
  • Provide instructions to guests before they use playground equipment and attractions.
  • Report accidents, injuries, damaged equipment, and safety hazards to the OIC or Store Manager.
  • Maintain the cleanliness, sanitation, and organization of the playground and assigned areas.
  • Assist with ticketing, cashiering, POS transactions, and admission procedures when assigned.
  • Ensure proper wristband issuance, scanning, and monitoring in accordance with company policies.
  • Handle customer complaints professionally and refer unresolved concerns to the supervisor.
  • Assist with inventory checking and replenishment of supplies and materials.
  • Support store activities, events, promotions, and other special activities.
  • Assist with opening and closing procedures and ensure assigned areas are properly prepared.
  • Follow company policies, standard operating procedures (SOPs), and safety guidelines.
  • Maintain proper grooming, hygiene, and professional appearance at all times. - Perform other duties assigned by the OIC, Store Manager, or management

Qualifications

  • At least a Senior High School graduate; college graduates are welcome to apply.
  • With or without experience in customer service, retail, hospitality, or entertainment operations.
  • Fresh graduates are encouraged to apply.
  • Friendly, energetic, patient, and approachable.
  • Good communication and interpersonal skills. - Comfortable interacting with children, parents, and families.
  • Responsible, honest, hardworking, and attentive to detail.
  • Able to work in a fast-paced environment and as part of a team.
  • Willing to work on shifting schedules, weekends, and holidays.
  • Physically fit and able to stand or move around for extended periods.
  • Willing to undergo training and follow company policies and procedures.

Pay: Php13,000.00 - Php16,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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