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Medical jobs in Zamboanga City

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    • A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider,…
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Job Post Details

Medical Virtual Assistant with HMO Permanent WFH - job post

REVA Global
Philippines•Remote
From PHP 49,000 a month
Responded to 51-74% of applications in the past 30 days, typically within 6 days.

Job details

Pay

  • From PHP 49,000 a month

Job type

  • Permanent
  • Full-time

Full job description

A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.

TASKS:

  • Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
  • Maintaining great phone etiquette
  • Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen
  • Verifying healthcare insurance coverage and eligibility
  • Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, and e) time-keeping
  • Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
  • Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
  • Strictly adhering and complying with the HIPAA policy

QUALIFICATIONS

  • Must have excellent verbal and written English communication skills
  • At least 1-2 years of experience in a medical-related background or account
  • Familiar with medical terminologies
  • A healthcare-related degree is highly preferred
  • Intermediate skills with Google Workspace and/or Microsoft Office
  • HIPAA Certification is a plus
  • Excellent time management
  • Strong attention to detail
  • Impartial
  • Highly organized
  • Computer savvy

SYSTEM REQUIREMENTS

Main Computer

Windows

  • Processor: Intel Core i3 (10th Gen) or AMD Ryzen 3 (5th Gen)
  • RAM: 16 GB
  • OS: Windows 11

macOS

  • Processor: Apple M2
  • RAM: 8 GB
  • OS: macOS Sequoia or newer

Backup Computer

Windows

  • Processor: Intel Core i3 (8th Gen) or AMD Ryzen 3 (2nd Gen)
  • RAM: 12 GB
  • OS: Windows 11

macOS

  • Processor: Apple M1
  • RAM: 8 GB
  • OS: macOS Sonoma or newer

INTERNET:

  • Main ISP

Recommended

  • Fiber connection
  • 50 Mbps download / 50 Mbps upload
  • Latency ≤ 10 ms

Minimum

  • Fiber connection
  • 25 Mbps download / 25 Mbps upload
  • Latency ≤ 30 ms

Satellite-based providers (e.g., Starlink) may be accepted provided they meet:

  • 50 Mbps download / 50 Mbps upload
  • Latency ≤ 50 ms

Backup ISP

Regardless of connection type (Fiber, 5G, LTE+), the backup connection must meet:

  • 15 Mbps download
  • 10 Mbps upload
  • Latency ≤ 100 ms

RATE/REWARDS:

  • Starting rate is $800 (USD) monthly
  • Employment Type: Independent Contractor
  • Free Training
  • Paid Time Offs
  • HMO Coverage
  • Performance-Based Increase

Job Types: Full-time, Permanent

Pay: From Php49,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Work from home

Experience:

  • medical-related: 1 year (Preferred)

Work Location: Remote

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