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Medical Virtual Assistant jobs in San Pedro

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    • You will also review medical records, schedule patient appointments, and perform other admin tasks and routine office duties.
    • Job Types: Full-time, Permanent.
    • At least 1-2 years of experience in a medical-related background, Worked previously as Virtual Assistant in a medical setting.
    • HIPAA Certification is a plus.
    • Handles customer inquiries or any non-medical concerns within various channels;
    • Offers training program to provide international standard service.
    • View all Medgate jobs - Makati jobs - Medical Assistant jobs in Makati
    • Salary Search: Telemedical Assistant salaries in Makati
    • See popular questions & answers about Medgate
    • This is a FULL-TIME, ON-SITE position based in Pasig City.
    • There will be no arrangement to transition to remote or hybrid work later on..
  • View similar jobs with this employer
    • Deliver compassionate and professional service through virtual channels.
    • Escalate complex medical necessity concerns to designated healthcare professionals.
    • Conducts basic patient information gathering, including symptoms, allergies, medical history, and available laboratory results.
    • Provide backup support for medical assistants when required.
    • Support the delivery of high-quality, coordinated virtual care services.
    • Issue e-prescriptions, laboratory requests, and other necessary medical documents through the platform.
    • This role is open to doctors who can take shifts from…
    • Medical degree with training in Hematology or Oncology from an accredited and internationally recognized medical school with a curriculum relevant to general…
    • Familiarity with medical terminologies and their application in the clinical setting.
    • Facilitates effective communication and collaboration among medical…
    • The Supervisor is responsible for leading and supervising a team of Virtual Assistants.
    • S/he is responsible for monitoring, and ensuring appropriate job…
    • Maintain accurate records of virtual consultations and patient-related data to ensure service quality and compliance.
    • Bachelor's degree in a related field.
  • View similar jobs with this employer
    • Conduct virtual assessments for potential PrEP and PEP clients, including reviewing their medical history and determining eligibility for PrEP or PEP.
    • Experience in a mental health or medical setting is strongly preferred.
    • Experience in a mental health or medical setting is a plus.
    • 20–40 hours per week.
    • Medical degree from an accredited and internationally recognized medical school.
    • In addition to medical monitoring responsibilities, you will contribute…

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Job Post Details

Virtual Patient Healthcare Office Coordinator
Civicom Pacific
·
3.6
Muntinlupa
PHP 25,000 - PHP 35,000 a month
Permanent, Full-time
Apply now

Job details

PHP 25,000 - PHP 35,000 a month
Permanent, Full-time
Night shift, Monday to Friday
Muntinlupa

Full job description

The Role

In this virtual position, you will be welcoming incoming patients using our platform and reviewing their information to verify insurance coverage, eligibility, and if there is pre-authorization needed from our client. You will also review medical records, schedule patient appointments, and perform other admin tasks and routine office duties.

Additional Details

  • Salary Range: PHP 25,000 – 35,000 Total package
  • Work schedule: Mondays to Fridays following Eastern Standard Time
  • Work from Home until foreseeable future, with Business Continuity Plan exception

Main Duties and Responsibilities

  • Greeting patients with a smile virtually (on camera)
  • Reviewing patient Electronic Medical Records to verify their insurance and collect co-pay/deductible payments before services are rendered
  • Communicating with insurance providers to assess patient eligibility
  • Verify patient insurance coverage
  • Entering notes & prescriptions into the patient’s records
  • Scheduling future patient appointments according to their treatment plan
  • Staying updated with routine office duties & admin tasks throughout the workday

Qualifications

  • Relevant experience in Customer Service, Pre-Authorization, Medical Reception in a BPO setting
  • Working knowledge about US-based insurance pre-authorization, verification, health claims, and eligibility claims
  • Excellent communication skills with the ability to collaborate with a local and foreign team
  • Sales experience in a BPO setting is an advantage but not required
  • Experience with WebPT is a plus but not required
  • Licensure or experience with Physical Therapy, Sports Rehab, Hospital Administration, etc., is a plus but not required

If you’re the person we’ve been looking for, you can expect:

  • To create and be part of something truly remarkable
  • Full-time employment with the opportunity of regularization in as short as 3 months]
  • A competitive salary package based on your talent and experience
  • A company-sponsored Health Maintenance coverage for your needs on Day 1
  • Quarterly Performance Bonuses
  • Perfect Attendance Bonus
  • 10 accrued Sick Leave credits in a year, commutable to cash
  • 10 Vacation Leave credits in a year, among others
  • Promising career growth and learning opportunities
  • The opportunity to collaborate with the other teams and business units in the company including our global business leaders
  • Having a hand in our mission to uplift those who live in extreme poverty simply by being part of our team of Really Good People

Job Types: Full-time, Permanent

Pay: Php25,000.00 - Php35,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee stock ownership plan
  • Free parking
  • Gym membership
  • Health insurance
  • On-site parking
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • Monday to Friday
  • Night shift

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Quarterly bonus
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