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Medical Virtual Assistant jobs in San Pedro

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    • Knowledge of basic medical terminology and patient care processes.
    • FYI: (FULL TIME OFFICE-BASED SET-UP)*.
    • Conduct weekly patient check-ins regarding medications…
    • Handles customer inquiries or any non-medical concerns within various channels;
    • Offers training program to provide international standard service.
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    • Deliver compassionate and professional service through virtual channels.
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    • Prepares and assembles medical record documentation/charts for physician.
    • Ensures medical record compliance by self-documentation attestation.
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    • Knowledge of medical terminology, referrals, authorizations, and insurance verification.
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    • Conducts basic patient information gathering, including symptoms, allergies, medical history, and available laboratory results.
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    • Job Types: Full-time, Permanent.
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    • Remote nursing or virtual clinical support experience.
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Patient Navigator (Healthcare Support / Women’s Health Account)
Filweb Asia Inc
·
4.1
San Pedro 4023 04A
PHP 25,000 - PHP 27,500 an hour
Full-time
Apply now

Job details

PHP 25,000 - PHP 27,500 an hour
Full-time
San Pedro 4023 04A

Full job description

JOB RESPONSIBILITIES:

FYI: (FULL TIME OFFICE-BASED SET-UP)

  • Monitor remote patients and health data through various systems and follow established workflows and protocols.
  • Provide patient support, follow-up, and guidance through app-based communication and minimal phone interaction.
  • Conduct weekly patient check-ins regarding medications, vital signs monitoring, and overall patient compliance.
  • Send and monitor monthly patient wellness and depression surveys.
  • Identify urgent or clinical concerns such as elevated blood pressure, vaginal bleeding, or other emergent situations, and escalate appropriately to U.S.-based clinical supervisors.
  • Review and accurately document all patient interactions, activities, and relevant health information across multiple systems.
  • Coordinate with care partners and internal departments to ensure patients are referred to the appropriate resources.
  • Assist with patient inquiries and provide exceptional customer service and patient advocacy while maintaining professionalism and confidentiality.
  • Support documentation, reporting, training materials, and process updates as needed.
  • Maintain accuracy, compliance, and productivity standards aligned with client KPIs.

QUALIFICATIONS:

  • Graduate of any Healthcare-related course (Nursing, Midwifery, Pharmacy, Medical Technology, Psychology, Physical Therapy, Biology, or related field)
  • Philippine Registered Nurse (PRC license) or any healthcare-related license holder is highly preferred
  • Clinical, hospital, healthcare support, patient coordination, or customer-facing healthcare experience is an advantage
  • Background in OB/GYN, women’s health, patient triage, or remote patient monitoring is a plus
  • Knowledge of basic medical terminology and patient care processes
  • Strong verbal and written English communication skills
  • Comfortable communicating with patients through phone, app messaging, and documentation platforms
  • Basic computer literacy and typing skills
  • High attention to detail and ability to work independently in a fast-paced environment
  • Familiarity with HIPAA guidelines or U.S. healthcare processes is an advantage
  • Flexible with work schedules and shifting schedules as needed

Pay: Php25,000.00 - Php27,500.00 per hour

Benefits:

  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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