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Job Post Details
Patient Recruitment Administrative Assistant
Patient Recruitment Administrative Assistant
Job details
Full job description
Patient Recruitment Administrative Assistant
About Research Grid:
Research Grid (R.grid) is the automation engine for admin-free clinical trials. Our mission is to enable faster, more successful clinical trials by engineering smart software that safely automates back-office admin across the full lifecycle. R.grid has developed two industry-leading solutions leveraging its AI-powered automation engine. Together, Inclusive and TrialEngine form the only end-to-end platform to automate the back office of clinical trials, from pretrial to trial close. R.grid is a London-based start-up founded in 2020 by Dr Amber Hill. We are a small but growing team of data scientists, engineers, and business professionals passionate about technology and healthcare.
About the role:
We are seeking a proactive, organised and personable Patient Recruitment Administrative Assistant to support patient recruitment activities across multiple clinical studies.
This role combines recruitment administration, coordination and patient-facing communication. You will support participants throughout the recruitment journey, from initial engagement and pre-screening through scheduling and handover to clinical sites. You will also work closely with clinical sites, study teams and internal colleagues to ensure recruitment activities are organised, accurately documented and completed on time.
The role is ideal for someone who enjoys working with people, is highly organised and detail-oriented, and is comfortable managing multiple tasks in a fast-paced environment.
Role and Responsibilities:
- Support patient recruitment activities across multiple studies and therapeutic areas, from initial engagement and pre-screening through to site handover.
- Communicate with potential participants by phone and email, providing clear study information, coordinating next steps and maintaining a positive participant experience.
- Support participant pre-screening using study-specific questionnaires and inclusion/exclusion criteria.
- Coordinate participant calls, appointments and follow-ups with clinical sites and study teams.
- Coordinate the handover of eligible participants to clinical sites and ensure all required information is complete and available.
- Support the preparation and coordination of recruitment materials, participant communications and digital or community-based outreach activities.
- Monitor recruitment activity and prepare accurate updates and reports for internal teams and clients.
- Follow up with participants, sites and internal teams to ensure actions are completed within agreed timelines.
- Work closely with clinical sites, clients and internal teams to resolve operational issues and keep recruitment activities progressing.
- Provide general administrative and coordination support to the patient recruitment team as required.
The responsibilities outlined above represent the core scope of the role and may evolve in line with business needs. A high degree of flexibility and adaptability is essential.
Essential Qualifications, Experience, Knowledge, and Skills:
- Bachelor’s degree in a relevant field (e.g., Life Sciences, Healthcare, Psychology, Biomedical Sciences), Masters preffered
- 2+ years of previous experience in clinical research, healthcare, patient recruitment, executive assistantHR/recruitment, executive assistant/administration or a similar coordination role.
- Good understanding of clinical study protocols and research processes is desirable.
- Experience communicating with patients, participants, candidates or members of the public in a professional setting.
- Knowledge of GDPR, GCP, and data privacy best practices
- Experience with recruitment, outreach, digital engagement or community engagement is an advantage.
- Tech-savvy with proficiency in Google Workspace, Microsoft Office, and productivity tools (e.g., Monday.com).
- Exceptional organisational skills and excellent time management with the ability to prioritise tasks and manage multiple projects simultaneously
- Excellent written and verbal communication skills, with the ability to craft clear, professional materials
- A professional demeanor and attention to detail
- A self-starter with strong analytical thinking, accountability, and adaptability
We offer:
- Full-time contract
- Competitive salary (based on experience)
- 28 days of annual leave
- Remote work
- Growth opportunities within the company
- Experienced team, positive working environment, and collaborative company culture
- The opportunity to have a real impact in a rapidly changing industry
Job Type: Full-time
Pay: Php70,000.00 - Php80,000.00 per month
Application Question(s):
- Have you experience conducting initial screening or assessing candidates/participants against predefined criteria?
- Have you had experience communicating with patients, research participants, candidates or members of the public by phone and email?
Education:
- Bachelor's (Required)
Experience:
- Patient Recruitment: 2 years (Preferred)
Work Location: Remote