Medical Trainer jobs

Job Description:

Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential.

Essential Functions and Responsibilities:

• Deliver training and instruction to engage and stimulate existing and newly hired employees in a manner that promotes the transfer of knowledge and application of skills.
• Instructors promote retention through the effective use of questioning, presentation, and facilitation skills and providing feedback and coaching that enhances performance.
• During instruction, provide and manage an environment that fosters trust, learning, and performance.
• Plan and prepare for instruction making sure that appropriate instructional methods and materials are used for a specific mode of learning.
• Assess student learning and performance using evaluation models and tools appropriate for the environment.)

TRAINER [PROFILE 1]

Minimum Job Requirements:

• · At least 2 years completed in college with a minimum 1-year work experience of the same nature and/or title in a BPO setting
• · Amenable to work on-site in Sta. Rosa or Quezon City.
• · Amenable to work on a night schedule
• · Skill in Verbal and written communication to analyze, interpret, and address training needs
• · Knowledge of PC applications such as MS Office, Tableau, etc.
• · Willing to work in Sta. Rosa Laguna / Commonwealth / SM Fairview site

Benefits:

• - 13th month salary
• - Day 1 HMO (managers and up)
• - Rice Allowance of 2K max
• - 10K Annual Medical Cafeteria Plan for Medical expenses not covered by HMO (upon regularization)
• - HMO Coverage for 4 dependents (depends on tenure)
• - Group Life Insurance upon regularization

***Associate Training Director (Insurance & Healthcare)***

Position Overview

The Associate Training Director (Insurance & Healthcare) is responsible for leading and managing training operations, developing learning strategies, and ensuring training programs meet business objectives, client expectations, and industry standards. This role oversees training teams, drives continuous improvement, and ensures employees are equipped with the knowledge, skills, and competencies required to deliver high-quality service in insurance and healthcare operations.

ASSOCIATE TRAINING DIRECTOR - INSURANCE BPO SETTING [PROFILE 2]

Qualifications:

• Bachelor’s degree REQUIRED.
• At least 3 years of relevant BPO experience, including strong experience supporting Insurance programs/accounts.
• Experience leading Training/Learning & Development teams, preferably within an Insurance BPO environment.

Offer & Benefits:

140K to 200K base pay

• 13th month salary
• Day 1 HMO (managers and up)
• Rice allowance of ₱2K max
• ₱10K annual medical cafeteria fund (medical expenses not covered by HMO; upon regularization)
• HMO coverage for 4 dependents (based on tenure)
• Group life insurance upon regularization

***Associate Training Director - Frontline Leadership Development***

Position Overview

The primary objective of this role is to develop a sustainable pipeline of highly capable frontline leaders. It focuses on executing leadership development, coaching, and succession strategies that improve overall employee performance and support long-term business growth

Associate Training Director - Frontline Leadership Development - [PROFILE 3]

Minimum Job Requirements:

Associate Training Director - Frontline Leadership Development - [PROFILE 3]

• Bachelor’s degree
• At least 3 years of relevant BPO experience
• Recommended / Highly Valued Coaching Certifications

1. International Coaching Federation (ICF) Certification

• Associate Certified Coach (ACC)
• Professional Certified Coach (PCC)
• Master Certified Coach (MCC)
• Globally recognized coaching credential
• Focuses on leadership coaching, behavioral change, and development conversations

2. Gallup Certified Strengths Coach

• Strengths-based coaching methodology
• Leadership development and employee engagement
• Utilizes CliftonStrengths assessments

3. Coaching for Performance Certification (GROW Model)

• Goal, Reality, Options, Way Forward coaching framework
• Effective for performance coaching and leader development

4. Situational Leadership® Certification

• Coaching based on employee readiness and development level
• Supports frontline leader effectiveness and talent development

5. Korn Ferry Coaching Certification

• Executive and leadership coaching methodologies
• Leadership assessment and development planning

6. Center for Creative Leadership (CCL) Coaching Certification

• Leadership development and succession planning focus
• Executive coaching and organizational leadership effectiveness

7. FranklinCovey Facilitator & Coaching Certification

• Coaching for execution, accountability, and leadership effectiveness
• Widely used in leadership development programs

8. Crucial Conversations® Certified Trainer

• Coaching through difficult conversations
• Conflict resolution and accountability discussions
• Critical for frontline leadership development

9. Predictive Index (PI) Certified Practitioner

• Behavioral coaching using assessment data
• Leadership effectiveness and team dynamics

10. Everything DiSC® Certified Practitioner

• Coaching leaders on communication, influence, and team effectiveness
• Commonly used for supervisor and manager development
• Coaching Certifications Most Relevant for Afni's Future-State Leadership Development

Tier 1 (Strongly Preferred)

• ICF Associate Certified Coach (ACC) or higher
• Situational Leadership Certification
• Gallup Strengths Coach
• Crucial Conversations Certification

Tier 2 (Preferred)

• Everything DiSC Certification
• Predictive Index Practitioner
• FranklinCovey Coaching Certification

Tier 3 (Advanced/Senior Leadership Development)

• ICF PCC
• Korn Ferry Coaching Certification
• Center for Creative Leadership (CCL) Coaching CertificationAmenable to night shift

Offer & Benefits:

140K to 200K base pay

• 13th month salary
• Day 1 HMO (managers and up)
• Rice allowance of ₱2K max
• ₱10K annual medical cafeteria fund (medical expenses not covered by HMO; upon regularization)
• HMO coverage for 4 dependents (based on tenure)
• Group life insurance upon regularization

Pay: Php50,000.00 - Php200,000.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise

Application Question(s):

• Work Arrangement and Schedule: Are you willing to work onsite on a night-shift schedule? Please confirm your availability and whether you can comply with both requirements.
• Have you previously worked at AFNI, or do you have any pending or previous application with AFNI within the last 90 days?
• Do you have at least 3 years Experience leading Training/Learning & Development teams, preferably within an Insurance BPO environment?
• Training / Learning & Development Leadership: Do you have experience leading or managing a Training or Learning & Development team in a BPO environment? If yes, please indicate your job title, years of leadership experience, team size, and key responsibilities.
• Do you have experience designing or facilitating leadership development programs for Team Leaders, Supervisors, or other frontline leaders? If yes, please briefly describe your experience
• Do you hold any coaching or leadership development certifications, such as ICF (ACC/PCC/MCC), Situational Leadership, Gallup Strengths Coach, Crucial Conversations, Everything DiSC, or equivalent certifications? If yes, please specify.
• Are you Amenable to work on site in Quezon City Commonwealth, SM Fairview, or SM Sta. Rosa. Laguna (Which site do you prefer?)
• For Trainer Role: Have you completed at least 2 years of college?
• do you have at least 1 year of experience in the same or a similar training position within a BPO setting? Please specify your educational attainment, job title, and relevant experience.

Education:

• Bachelor's (Required)

Work Location: In person