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    • Experience in a mental health or medical setting is strongly preferred.
    • Experience in a mental health or medical setting is a plus.
    • 20–40 hours per week.
    • View all Petit Psychiatry jobs - Makati jobs - Virtual Assistant jobs in Makati
    • Salary Search: Bilingual (Spanish-Speaking) Medical Virtual Assistant salaries in Makati
    • Previous experience as a Virtual Assistant, preferably in healthcare or a medical setting.
    • Permanent Work From Home | US Healthcare Client | EST Time Zone*.
    • This role is responsible for engaging patients of a medical practice in English and Spanish.
    • Preferred Location:* Candidates from anywhere in the Philippines…
    • Fully bilingual (written and verbal proficiency required).
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    • Support customers using medical devices, ensuring proper guidance and…
    • Experience working in the medical/healthcare field.
    • Strong understanding of medical terminology and patient communication.
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    • Experience supporting French-speaking or bilingual accounts in similar industries (logistics, freight, courier, or e-commerce) highly preferred._.
    • Fluent English and Spanish—bilingual proficiency is required.
    • We’re looking for a friendly, organized, and dependable bilingual Virtual Assistant to support a…
    • Snapscale is seeking a highly motivated and results-driven Spanish Bilingual Appointment Setter to support a US-based healthcare client in a remote setup.
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    • Update and maintain various systems/tools per standard process documentation which may include:
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    • Patient Intake Specialists (Spanish Bilingual)*.
    • Handle full client intake processes from start to finish.
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    • Previous experience in a bilingual customer service or call center role.
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    • Customer Support Representative (Travel) | Spanish Bilingual.
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Bilingual (Spanish-Speaking) Medical Virtual Assistant
Petit Psychiatry
Makati
•
Remote
Full-time
Apply now

Job details

Pay information not provided
Full-time
Remote in Makati

Full job description

Petit Psychiatry | Remote
Petit Psychiatry is seeking a responsible, detail-oriented, and experienced Bilingual (Spanish-speaking) Virtual Assistant to join our growing team. This is a fully remote position supporting our clinical and administrative operations.
The Virtual Assistant will play a vital role in organizing and maintaining records, managing communications, and coordinating patient appointments. The ideal candidate is tech-savvy, highly organized, self-directed, and comfortable working in a fast-paced healthcare environment. Experience in a mental health or medical setting is strongly preferred.
Key Responsibilities:
  • Answer incoming phone calls, emails, and patient messages in a timely and professional manner.
  • Schedule, coordinate, and confirm patient appointments and meetings.
  • Conduct pre-appointment intake assessments and ensure completion of intake paperwork.
  • Check in patients and collect copays and payments.
  • Verify insurance information and follow up on outstanding balances.
  • Obtain and document patient pharmacy information, current medications, medical history, chief complaint, and vital signs in the EHR (Experience in Charm HR is a plus)
  • Review and relay physician instructions to patients.
  • Send appointment reminders and copay notifications.
  • Call in prescriptions to pharmacies as directed by the psychiatrist.
  • Complete patient-requested paperwork and administrative forms.
  • Maintain accurate, timely, and compliant documentation in the EHR.
  • Correspond with the psychiatrist, CEO, and clinical team members regarding patient care and administrative needs.
  • Respond promptly to staff inquiries related to patient concerns.
  • Participate in meetings and committees as requested.
  • Maintain records in compliance with applicable laws, regulations, and accreditation requirements.
    • Perform other reasonable office-related duties as needed.
Qualifications:
  • Fluent in Spanish and English (verbal and written)
  • 1–2 years of experience as a Virtual Assistant or in a related administrative role.
    • Experience in a mental health or medical setting is a plus
  • Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint), Google Workspace, cloud-based tools, and EHR systems.
  • Excellent organizational and multitasking abilities.
  • Strong time-management skills with the ability to work independently.
  • Reliable, self-motivated, and able to work with minimal supervision.
    • Excellent verbal, written, and customer-service communication skills.
Work Schedule:
  • 20–40 hours per week.
    • Availability to work evenings (EST), weekends, and holidays as needed.
Equal Opportunity Employer:
Petit Psychiatry is an Equal Opportunity Employer and embraces diversity. We are committed to creating an inclusive environment and welcome applicants of all backgrounds, perspectives, and experiences.

About Petit Psychiatry:


Petit Psychiatry is a modern private psychiatry service that offers psychotherapy treatment options. We provide medication management as well as psychotherapy for a variety of psychiatry issues including depression, generalized anxiety, post-traumatic stress disorder, substance abuse disorder, social anxiety, obsessive-compulsive disorder, attention deficit hyperactive disorder, dementia, and many more.

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