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    • No medical background needed — full training provided.
    • Answer inbound calls from patients regarding appointments, medication refills, lab results, and other…
  • View similar jobs with this employer
    • _To achieve the sales and collection target in the assigned territory by promoting and creating demand for ethical products, providing services to the medical…
    • _To achieve the sales and collection target in the assigned territory by promoting and creating demand for ethical products, providing services to the medical…
    • Experience in medical sales or customer-facing roles is preferred but not required (training will be provided for fresh graduates).
    • Butuan City · Kidapawan City · Davao City · Roxas City · Cebu City · Tacloban City · Iloilo City · Bacolod City · Dumaguete City · Cavite · Laguna · Batangas ·…
    • Familiarity with clinical documentation or medical terminology.
    • Department: Customer Service and Client Relations.
    • Job Type: Independent Contractor, Full Time.
    • You will travel abroad for training and international events,.
    • Prospect and Qualify Leads: Identify and engage potential customers through cold calling,…
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    • _To achieve the sales and collection target in the assigned territory by promoting and creating demand for ethical products, providing services to the medical…
    • The Medical Services Representative (MSR) will be responsible for identifying, engaging, facilitating and maintaining relationships with patients, doctors and…
    • Experience in medical sales or customer-facing roles is preferred but not required (training will be provided for fresh graduates).
    • Conduct professional product presentations, medical detailing, and in-service training.
    • 2–10 years proven track record in pharmaceutical, medical device, or…
    • Competitive benefits package with HMO coverage (including dependents, where applicable).
    • Medical and life insurance coverage.
    • Paid training provided from Day 1.
    • Strong B2B sales experience (aesthetic/medical preferred).
    • Graduate of any medical-related field or business course.
    • Win new accounts and grow key clinics.
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    • Support functional area or process; seek ways to improve individual work processes within established procedures.
    • Philippines only: Bachelor's Degree.
    • Lead, coach, and hold accountable a team of 10 BDR/CES representatives focused on healthcare provider outbound calling and client engagement support motions.

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Job Post Details

Customer Service Representative (Remote – Philippines) - job post

TotalCare Walk-In Clinic Inc
Philippines•Remote

Job details

Job type

  • Full-time

Full job description

Description:
  • Answer inbound calls from patients regarding appointments, medication refills, lab results, and other inquiries
  • Deliver professional, compassionate assistance to patients
  • Handle an average of 80 calls per shift with efficiency and accuracy

Benefits:

  • Promotion to permanent employee
  • Work from home
  • Pay: 40,000.00 PHP per month
Requirements:
  • Fully equipped WFH setup: stable internet, computer, and noise-cancelling headset
  • Strong English communication skills (verbal & written)
  • Amenable to night shift (12:00 AM – 9:00 AM local Philippine time, Sunday to Thursday)
  • Customer service / call center experience required
  • No medical background needed — full training provided

To apply, please complete a 15-minute cognitive assessment online using this link: https://www.ondemandassessment.com/link/index/JB-UYTA29I9T?source=Jobstreet&u=1112966

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