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    • No medical background needed — full training provided.
    • Answer inbound calls from patients regarding appointments, medication refills, lab results, and other…
    • Provide support for online marketing initiatives as delegated by the Client (SPEX Director) or Team Leaders/Managers.
    • Comfortable using a computer and navigating online tools.
    • Night differential pay, group life insurance, and free onsite medical care.
    • Comfortable using a computer and navigating online tools.
    • Night differential pay, group life insurance, and free onsite medical care.
    • Facilitate the secure, organized release of bulk medical results to corporate HR representatives or individual patients, adhering to company protocols and the…
    • Proficiency in Microsoft Office and online productivity.
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    • Previous experience with an online Pharmacy is an asset.
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    • Comfortable using a computer and navigating online tools.
    • Night differential pay, group life insurance, and free onsite medical care.
    • Conduct product demonstrations and presentations, both online and face-to-face.
    • Experience in healthcare, medical devices, healthcare software, EMR/EHR, SaaS,…
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    • Comfortable using a computer and navigating online tools.
    • Night differential pay, group life insurance, and free onsite medical care.
    • Comfortable using a computer and navigating online tools.
    • Night differential pay, group life insurance, and free onsite medical care.
    • Make 20–30 outbound calls daily to prospective leads from online platforms.
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Job Post Details

Customer Service Representative (Remote – Philippines) - job post

TotalCare Walk-In Clinic Inc
Philippines•Remote

Job details

Job type

  • Full-time

Full job description

Description:
  • Answer inbound calls from patients regarding appointments, medication refills, lab results, and other inquiries
  • Deliver professional, compassionate assistance to patients
  • Handle an average of 80 calls per shift with efficiency and accuracy

Benefits:

  • Promotion to permanent employee
  • Work from home
  • Pay: 40,000.00 PHP per month
Requirements:
  • Fully equipped WFH setup: stable internet, computer, and noise-cancelling headset
  • Strong English communication skills (verbal & written)
  • Amenable to night shift (12:00 AM – 9:00 AM local Philippine time, Sunday to Thursday)
  • Customer service / call center experience required
  • No medical background needed — full training provided

To apply, please complete a 15-minute cognitive assessment online using this link: https://www.ondemandassessment.com/link/index/JB-UYTA29I9T?source=Jobstreet&u=1112966

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