Medical Relations Officer jobs

1 – Medical Officer III

Employment Status: Permanent

Plantilla Item No.: 34-1

Pay Grade: 20-1

Monthly Salary: PHP 76,594.00

Education: Doctor of Medicine

Experience: None Required

Training: None Required

Eligibility: R.A 1080

Place of Assignment: ECC Head Office – Makati

REQUIRED CORE COMPETENCIES:

CORE COMPETENCIES

I. ACCOUNTABILITY (Expert)

Ability to assume responsibility for successfully accomplishing work objectives and delivering results, setting high standards of performance for self and others

a) Guides others in achieving targets.

b) Takes personal ownership of ECC’s success.

c) Takes ownership for mistakes or missteps and refocuses efforts when necessary.

d) Holds self and others accountable for reaching short- and long-term goals.

II. ORGANIZATIONAL AWARENESS AND COMMITMENT (Expert)

Ability to gain knowledge of ECC culture, systems, and pressures; understands the agenda and perspectives of others; recognizes and balances the interest of one’s department with those of other departments and the Agency, as well as the impact of decisions on each.

a) Appropriately anticipates the political consequence of actions; considers the political environment when presenting ideas and taking actions; knows when to get input and build consensus.

b) Demonstrates broad understanding of social and economic context within which ECC operates.

c) Understands and anticipates the potential trend of the political environment and the impact this may have to the organization.

III. SERVICE EXCELLENCE (Expert)

Ability to recognize and create opportunities to meet and exceed the needs and expectations of both internal and external stakeholders of the organization. Inspires others to act at the highest level of honesty and integrity

a) Actively supports the interests of the stakeholders when faced with multiple/various requests/concerns by making choices and setting priorities to meet their needs.

b) Influences a culture of service to individual and team by modeling behavior that is stakeholder-centered and initiating structure to ensure excellent service to stakeholders.

LEADERSHIP COMPETENCIES

I. BUILDING COLLABORATIVE AND INCLUSIVE WORKING RELATIONSHIP (Intermediate)

Ability to build a network of reciprocal, high trust, synergetic working relationship within the organization and across the government and relevant sectors. This involves the ability to leverage and maximize opportunities for strategic influencing within the organization and with external stakeholders.

a) Strengthens and deepens partnerships and networks to deliver or enhance work outcomes

b) Seeks out the expertise of others and develops links with experts and information sources

c) Develops and nurtures key contacts as source of information

d) Participates in networking and social events internal and external to the organization

II. CREATING AND NURTURING HIGH PERFORMING ORGANIZATION (Intermediate)

Ability to create a high performing organizational culture that is purpose-driven, results-based, client-focused, and team-oriented.

a) Creates a culture of teamwork and interdependence by facilitating collaboration across the organization

b) Works closely with the team and others and ensures they have necessary resources to remain motivated and work effectively

c) Keeps team informed about development in the Commission and what this means to them

d) Provides clear direction to individuals about performance expectations and checks to ensure understanding

e) Clarifies issues when needed and gives explicit instructions to the team when new or different priorities emerge

f) Trusts and believes in people’s ability

g) Takes action to develop the individual’s task-related skills and knowledge to the next level

III. LEADING CHANGE (Intermediate)

Ability to generate genuine enthusiasm and momentum for organizational change. It involves engaging and enabling groups to understand, accept and commit to the change agenda. It also includes advancing and sustaining change.

a) Constructs a change management plan in which one or more office systems and/or processes are affected either by change intervention conducted internally or by a third party consultant

b) Determines and applies appropriate strategies for dealing with resistance to change

c) Utilizes basic conflict resolution concepts and techniques for minimizing the negative effects of conflict

d) Provides feedback to subordinates on how change is being implemented and gives feedback to ECC leadership as to how change is being accepted

IV. THINKING STRATEGICALLY AND CREATIVELY (Intermediate)

Ability to “see the big picture,” think multi-dimensionally, craft innovative solutions, identify connections between situations or things that are not obviously related, and come up with new ideas and different ways to enhance organizational effectiveness and responsiveness.

a) Plans, crafts and adapts strategies for achieving the vision, mission and objectives of the Commission and secures the proper implementation of these strategies

b) Examines policy issues and strategic planning with a long term perspective

c) Determines objectives and set priorities and anticipates potential threats or opportunities

d) Changes activities to better address larger organizational strategies

TECHNICAL COMPETENCIES

I. PROJECT/ PROGRAM PLANNING AND MANAGEMENT (Advance)

Ability to plan, implement, monitor and evaluate projects/programs in order to achieve the set objectives within budget, time and quality limits. Ability to manage human, financial, information technology and material resources.

a) Identifies issues, critical tasks and potential risk areas

b) Sets direction and course of actions to reach objectives and goals

c) Identifies, evaluates, and implements measurement systems for ongoing and future projects

d) Delegates and leverages work, tasks and resources effectively

e) Respects and factors own and others’ existing projects to determine realistic timeframes

f) Breaks down projects into component tasks

g) Applies the concepts, principles and methods/techniques of planning and managing project/program resources

h) Monitors performance and evaluates results

II. BENEFICIARY PATIENT-CENTERED CARE: (Advance)

Ability to understand the needs of the beneficiary patient; provides personalized care that is responsive to his/her preferences and beliefs and reflects an understanding of his/her environment, including home life, social background, job, family relationships, culture, and other factors.

a) Understands and measures quality of care in terms of structure, or the inputs into the system; process, or the interactions between ECC field health officers and beneficiary patients; and outcomes, or evidence about changes in beneficiary patient’s health status in relation to patient and community needs

b) Plans, develops, and recommends interventions to change the process of care with the objective of improving care quality

III. BUILDING RELATIONSHIP WITH STAKEHOLDERS: (Intermediate)

Ability to build stakeholder relationships and leverage coalition in the implementation of plans, programs, policies, and activities geared toward the achievement of strategic intents of ECC.

a) Makes a conscious effort to have informal or casual contacts with stakeholders, the Labor sector and related organization members, and other ECC-identified stakeholders; shows interest in their issues and activities that go beyond the workplace

b) Recognizes potential conflict of interest and work to reach a solution that is beneficial to both parties, ensuring continuous development of relationship

IV. GOVERNMENT AND DEPARTMENTAL POLICIES AND PROCEDURES: (Advance)

Ability to understand and apply knowledge of government and departmental statutes, regulations, policies, and procedures.

a) Maintains comprehensive working knowledge of related statutes, regulations, policies and procedures affecting ECC

b) Ensures work conforms to statutes, regulations, policies, and procedures and is completed within established timeframes

V. PRESENTING AND SPEAKING SKILLS (Advance)

Ability to deliver presentation/speaking engagement to varied audiences in public or within the organization by effectively communicating topic contents, concepts, knowledge, and information through verbal communication.

a) Uses effective and persuading communication style when relating to the audience

b) Knows the audience expectation and tailor-fit program content according to their needs, desires, knowledge level and attitude towards the topic

VI. OCCUPATIONAL SAFETY AND HEALTH (Advance)

Ability to apply knowledge in Occupational Safety and Health Standards under Article 162 of the Labor Code of the Philippines with the objective of protecting every worker against the dangers of work hazards, i.e., injury, sickness or death, through safe and healthful working condition.

a) Reviews accident reports and acts on solutions /settlements agreeable to both worker/s and employer

b) Recommends policies and programs to ensure effective compliance to Occupational Safety and Health by employers

VII. TECHNICAL WRITING (Advance)

Ability to write useful, relevant and accurate information on a particular occupational field where body of knowledge, complex ideas, concepts, processes or procedures need to be communicated. Geared to a specifically target audience in order to enable a set of actions on the part of the audience in pursuit of a defined goal.

a) Uses graphics, quantitative and qualitative interpretation of data to aid decision makers in analyzing root causes of problems and coming up with alternatives in the process of decision making

b) Reviews written technical report to ensure accuracy and relevance of information or data prior to publication or release to target audience

Interested and qualified applicants should signify their interest in writing. Attach the following documents to the application letter and send a scanned copy to the email address below not later than July 19, 2026.

1. Fully accomplished Personal Data Sheet (PDS) with recent passport-sized picture (CS Form No. 212, Revised 2025) and Work Experience Sheet which can be downloaded at www.csc.gov.ph;

2. Performance rating in the present position for one (1) year (For Government Employees Only);

3. Photocopy of certificate of eligibility/rating/license; and

QUALIFIED APPLICANTS are advised to send through email their application to:

Atty. Kaima Via B. Velasquez

Executive Director

4th and 5th Floors, ECC Bldg. 355 Sen. Gil Puyat. Ave., Makati City

APPLICATIONS WITH INCOMPLETE DOCUMENTS SHALL NOT BE ENTERTAINED.

“ECC is an equal employment opportunity employer. All employment is decided on the applicants’ qualifications, merit, and fitness to the position applied for. ECC does not tolerate discrimination based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered by applicable laws.”

Pay: Php76,594.00 per month

Benefits:

• Flextime
• Work from home

Work Location: In person