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Career Support Associate
PHP 30,000 - PHP 45,000 a month
Permanent

Job details

PHP 30,000 - PHP 45,000 a month
Permanent
Taguig

Full job description

About Medley / Jobley

Medley, Inc. is a leading recruitment services provider focused on the Healthcare and Social Assistance sectors. As a market leader in Japan and listed on the Tokyo Stock Exchange, Medley continues to expand globally through Jobley in the U.S., delivering innovation and operational excellence in healthcare recruitment.

We are looking for a proactive and people-oriented Career Support Associate to help support job seekers and employers throughout the hiring process. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating with people, and can confidently manage high-volume communication and follow-ups.

Job Type

  • Full-time
  • Onsite Role

Schedule

  • US EST Hours
  • Night Shift

Location

  • BGC, Taguig City

What You’ll DoJob Seeker Support

  • Review candidate profiles and assess fit for available job opportunities
  • Guide job seekers on profile completion, interview readiness, and next steps
  • Clearly communicate hiring requirements and expectations

Employer & Placement Support

  • Coordinate interview schedules between candidates and employers
  • Ensure timely and accurate candidate submissions
  • Support high-volume placement activities to drive successful matches

Execution & System Discipline

  • Maintain accurate records across systems and tools
  • Track outreach activities, outcomes, and follow-ups independently
  • Follow quality standards and turnaround time expectations

KPI Ownership

  • Number of interviews scheduled
  • Placement and conversion rates
  • Accuracy and timeliness of coordination
  • Candidate and employer satisfaction metrics

Qualifications Required

  • At least 2 years of experience in contact center, customer support, or high-volume outbound/inbound calling
  • Strong English communication and call-handling skills
  • Ability to confidently manage difficult conversations and follow-ups
  • Strong coordination and organizational skills
  • Comfortable working in a fast-paced, high-volume environment

Preferred

  • Experience in recruitment operations or hiring support

What We’re Looking For

  • Strong interpersonal and communication skills
  • Highly organized and detail-oriented
  • Ability to multitask and manage priorities effectively
  • Self-driven with a proactive mindset
  • Team player who thrives in a collaborative environment

Why Join Us?

  • Opportunity to support meaningful healthcare recruitment initiatives
  • Collaborative and growth-oriented work culture
  • Exposure to international recruitment operations
  • Career development opportunities in a global organization

Pay: Php30,000.00 - Php45,000.00 per month

Benefits:

  • Health insurance
  • Paid training

Ability to commute/relocate:

  • Taguig: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Career Support: 2 years (Preferred)
  • Customer Success: 2 years (Preferred)
  • Contact Center: 3 years (Required)

Language:

  • English (Required)

Work Location: In person

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