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    • Request medical records, medical bills, itemized statements, and other relevant documentation from healthcare providers.
    • View all Avrek Law Firm jobs - Manila jobs - Virtual Assistant jobs in Manila
    • Salary Search: Medical Records Virtual Assistant salaries in Manila
    • Experience handling medical records requests, medical billing, or healthcare documentation for legal, insurance, or medical environments.
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Job Post Details

Medical Records Virtual Assistant
Avrek Law Firm
·
4.1
Manila
•
Remote
Full-time
Apply now

Job details

Pay information not provided
Full-time
Remote in Manila

Full job description

Description


We are seeking a highly organized and detail-oriented Medical Records Virtual Assistant to support our CA-based Personal Injury law firm. This position is responsible for requesting, tracking, obtaining, organizing, and maintaining clients’ medical records and billing records from healthcare providers.

The ideal candidate is comfortable communicating with medical offices, insurance companies, and third-party record providers, and can consistently follow established procedures while managing a high volume of requests.


Responsibilities:


  • Request medical records, medical bills, itemized statements, and other relevant documentation from healthcare providers.
  • Submit medical record requests via phone, fax, email, online portals, and other approved methods.
  • Follow up with providers on outstanding or delayed requests.
  • Identify missing records, bills, treatment dates, or providers and follow up accordingly.
  • Review records to ensure they belong to the correct client and date of treatment.
  • Download, save, rename, and organize medical records according to firm procedures.
  • Communicate with medical providers regarding request status, fees, authorizations, and outstanding documentation.
  • Coordinate with Case Managers and other team members regarding outstanding medical records and bills.
  • Maintain confidentiality of sensitive client and medical information.
  • Perform other administrative and records-related duties as assigned.

Qualifications:


  • Previous experience with medical records in a personal injury law firm is required.
  • Experience working with CA healthcare providers strongly preferred.
  • Strong written and verbal English communication skills.
  • Ability to make professional phone calls to U.S. medical offices.
  • Comfortable working with multiple online portals and software systems.
  • Strong follow-up skills and ability to manage multiple outstanding requests.
  • Ability to accurately document activity and maintain detailed records.
  • Comfortable working in a fast-paced, high-volume environment.
  • Ability to work independently while following established processes and procedures.

About Avrek Law

Avrek Law Firm is a trusted and highly regarded personal injury attorney. With a focus on achieving justice for their clients, they provide aggressive and thoughtful legal representation. If you have been injured in an accident caused by someone else's negligence, Avrek Law Firm is here to help you navigate through the legal process. Their experienced team understands the challenges faced by injured victims during this difficult time, as powerful private interests often stack the legal system against them. Avrek Law Firm levels the playing field by fighting for fair compensation for your injuries. They have a track record of success, having secured over $1 billion for their clients. Most importantly, they work on a contingency basis, meaning you won't pay anything until they win your case. Contact Avrek Law Firm today for a free consultation and let them fight for the justice you deserve.
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